Opportunies Systems Administrator; Software Engineer in Austin, Texas – Hybrid - LOC

Title:

Systems Administrator (Software Engineer
3)

Location:

Austin, Texas – Hybrid-LOCAL TO THE AUSTIN AREA ONLY

Duration: 12+ Months

The client is posting a resume request for one senior systems / server administrator. The senior systems / server administrator will support the client’s current environment and technology upgrades as the client completes the planning and implementation of their Legacy Modernization project. The client has completed an assessment of their current systems, structures, processes, network, functions, and capabilities and is in the process of upgrading and improving those environments and systems.

has a strong background in providing technical support to Microsoft Windows Enterprise Systems Environments, including:

• On‑premises physical server hosts
• Virtual devices such as domain controllers, file servers, Exchange servers, application servers, print servers, and content management servers
• Storage solutions
• Backup solutions
• Security certificate management (deadline 47‑day renewal cycle)
• Server licensing

Experience working in concert with others for co‑managing:

• Microsoft Windows Active Directory, DNS, and DHCP

Has some experience with analyzing and problem‑solving network administration subjects such as:

• Firewalls
• Firewall management systems
• SIEMs
• Switches
• Network licensing

Has a strong background in working within the Microsoft environment for work communications and workflow:

• Microsoft File Explorer for storing work products
• Microsoft Outlook for receiving work requests/assignments, responding to them and filing necessary emails for future reference
• Microsoft Word for documentation
• Microsoft Excel for documentation, tracking and/or analysis

• Working with other staff members on the client Information Resources (IR) team (in person and remotely) to provide information technology services to the client
• Monitor, maintain and update the physical server hosts in partnership with other staff
• Monitor, maintain and update the virtual server environments in partnership with other staff
• Monitor, maintain and update the virtual storage solutions
• Monitor the backup solution
• Implement required security parameters and requirements as directed within the Windows server environment
• Assist in the development of documentation related to technical support responsibilities and support procedures
• Manage system and user account administration for server licensing, solutions, and software applications
• Provide identity and access management (IAM) for on‑premises and cloud‑based systems as required

• Exchange on‑prem migration to M365
• Assist the currently contracted vendor with the client’s plans to migrate the Exchange solution to the M365 cloud environment
• Manage Microsoft Active Directory user accounts and permissions along with network engineer and IR staff as required
• Microsoft Active Directory analysis and restructuring
• Plan and perform duties related to upgrading and supporting the Active Directory Domain environment

• Support the email encryption solution where possible, possibly including our SaaS email filtering solution
• Perform SaaS system and account administration duties

• Assist in providing network administration and support
• Assist the network engineer when needed to support local switches, firewalls, and wireless devices
• Support secure external and internal access to the systems allowing external and internal customers to securely collaborate
• Assist with help‑desk requests to agency staff

• Minimum of 10 years of experience supporting Microsoft Operating Systems environments as an IT Systems / Server Administrator
• Experience in the implementation and support of Active Directory Domains, Dell Storage Solutions, VMware environments, Exchange, M365 environments, backup solutions
• Experience communicating and providing direct technical support to agency Business units and Stakeholders
• Extensive experience providing all aspects of configuration and end‑user support for Microsoft Office 365 applications
• Experience managing user accounts and network configurations to meet business and technical requirements
• Experience implementing required security parameters to meet agency security policies
• Experience completing assessments to develop strategic recommendations and roadmaps
• Experience documenting support requirements and procedures (preferred)
• Previous experience providing IT desktop support to end users in the state public sector (preferred)