Added - ago Citrix and Azure Virtual Desktop Administrator Austin , Texas

Job Description

We have an exciting Citrix & Azure Virtual Desktop (AVD) Administrator opportunity with a state agency in Austin, TX. This role is responsible for day to day operations, advanced troubleshooting, and solutioning within Citrix and AVD platforms, working closely with end users and multiple infrastructure teams to ensure stability, performance, and availability.

The ideal candidate brings deep technical expertise, strong communication skills, and proven experience supporting large scale VDI environments in an enterprise setting.

• Minimum 6 years of hands on experience administering Citrix and/or Azure Virtual Desktop (AVD) environments in production
• Extensive experience troubleshooting, diagnosing, and resolving complex issues within Citrix and AVD platforms
• Proven experience with Citrix licensing and AVD licensing models
• Proven experience with Active Directory integration (authentication, group membership, GPO dependencies)
• Proven experience with Group Policy design, application, and troubleshooting
• Proven experience with Firewall rules and network connectivity required for Citrix and AVD components
• Experience supporting environments with High availability requirements
• Experience supporting environments with Enterprise security and compliance controls
• Demonstrated experience working in on call rotations and supporting offshore or after hours teams

• Administer, maintain, and support Citrix and AVD environments
• Troubleshoot user, performance, connectivity, and application issues across VDI platforms
• Analyze issues end to end, identify root cause, and implement durable solutions
• Manage and support Citrix and AVD licensing

• Coordinate closely with Server / Infrastructure teams
• Coordinate closely with Network and Firewall teams
• Coordinate closely with Security teams
• Coordinate closely with End User Computing (EUC) teams
• Work directly with end users to diagnose issues and restore service quickly
• Participate in on call support, including coordination with offshore support teams
• Provide clear technical documentation and knowledge transfer as needed

• Great opportunity to make a big impact and take ownership on technology initiatives
• Altruistic work
• Competitive compensation and benefits including health, dental, vision, life and accident insurance, short-term disability insurance and more!

Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7 year background check is required for this role.