IT and Integration Specialist

Position: IT Knowledge and Integration Specialist
Job Description

Job Title:

IT Knowledge and Integration Specialist

Location:

Onsite (Austin, TX)

Security Clearance:
Active DoD Secret Clearance

We question. We listen. We adapt.

Be honest. Be pragmatic.

Omni Federal, a Washington, DC-based software solutions provider founded in 2017, specializes in delivering mission-critical and enterprise solutions to the federal government. Originating from the Department of Defense's software factory ecosystem, Omni focuses on Command and Control, Cybersecurity, Space, Geospatial, and Modeling & Simulation. The company leverages commercial technology to enhance the capabilities of the DoD, IC, and their end-users, with innovation driven by its Omni Labs and SBIR Innovation centers.

Omni has a presence in Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO.

Why Omni?

• Environment of Autonomy
• Innovative Commercial Approach
• People over process

We are seeking a passionate IT Knowledge and Integration Specialist to support the Army Software Factory (ASWF) in aligning with DoDM 8140.03 Cyber Workforce requirements and broader compliance mandates. The Army Software Factory (ASWF), a first-of-its-kind initiative under Army Futures Command, is revolutionizing the Army's approach to software development by training and employing self-sustaining technical talent from across the military and civilian workforce.

Guided by the motto "By Soldiers, For Soldiers," ASWF equips service members to develop mission-critical software solutions independently-especially vital for future contested environments where traditional technical support may be unavailable. This initiative also serves as a strategic prototype to modernize legacy IT processes and build technical readiness across the force to ensure battlefield dominance in the digital age.

What You'll Do:

• Active DoD Secret Clearance (Required)
• 12+ years of experience in IT support roles.
• Demonstrated experience centralizing and standardizing organizational knowledge across platforms including Google Workspace, Git Lab, Microsoft 365, and internal intranet systems.
• Strong knowledge of scalable knowledge management frameworks, including documentation architecture, taxonomy development, governance models, and information lifecycle management.
• Experience identifying and implementing automation opportunities for knowledge capture, updates, and distribution using tools such as Google Apps Script, Git Lab CI/CD pipelines, and Microsoft Power Automate.
• Proven ability to consolidate and optimize enterprise knowledge bases, reduce duplication, and improve searchability and discoverability.
• Strong scripting, process improvement, and systems integration capabilities focused on reducing manual operational overhead and increasing organizational efficiency.
• Expertise in information architecture design and user experience optimization for internal knowledge-sharing platforms.
• Experience implementing lifecycle management processes including content audits, version control, archival strategies, and governance procedures.
• Experience implementing role-based access controls and content segmentation strategies across platforms such as Google Drive, SharePoint, Git Lab Wiki, and internal intranet environments.
• Strong communication and training skills with the ability to drive adoption of knowledge management best practices through enablement sessions and internal outreach.

Nice to Have:

• Knowledge of integrating ITSM processes with documentation workflows, including automated generation and maintenance of knowledge base articles from incidents, tickets, or operational events.
• Experience maintaining SOPs, operational runbooks, and service documentation aligned with evolving IT systems and infrastructure changes.
• Understanding of access control, compliance, cybersecurity, and OPSEC requirements related to enterprise knowledge management systems.

Omni Federal is an equal opportunity and affirmative action employer. Omni Federal is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.