More jobs:
Jr. Network Technician - Bilingual; English/Korean
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-06
Listing for:
Woongjin, Inc
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Company Description
For More Open Positions Visit us at:
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
- Proactive network monitoring and first level of support to network incidents for night shift.
- Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration.
- Basic troubleshooting, escalation to network team within SLA, keeping up with communication until resolution.
- Network equipment configuration, and replacement of faulty network equipment under Network Team's guidance.
- Participate as a buddy check for network engineers during night change windows.
- Provide occasional extended hours support during high projects season, and during site maintenance day.
- Respond to incidents within SLA.
- Follow SOPs, create reports as requested, update management systems, and effectively communicate with team members and management.
- Creation of daily pass down report.
- High School diploma or equivalent required.
- 2+ years of Network Help Desk or Network Technician experience
- Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification.
- Some experience with VLANs, Subnetting, IP addresses, Ethernet cables, fiber optic cables, SSH, telnet, trace route, optical transceivers, hubs, switches.
- Due to required SLA, must live within 1 hour from north Austin, TX.
- Proficient in Word, Excel, Power Point, Visio.
- Ability to work well within a team and mentoring other network technicians.
- Strong sense of responsibility.
- Able to occasionally lift equipment up to 40lb.
- Able to occasionally wear a complete cleanroom smock inside an electronic semiconductor facility.
- Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification.
- Experience with switch configuration, IP subnetting, network troubleshooting
- Bilingual Korean
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
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