EDiscovery
Listed on 2026-06-06
-
IT/Tech
Cybersecurity, IT Support
Date:
Jun 2, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
eDiscovery Support
Job Title: Systems Analyst IV
Agency: Health & Human Services Comm
Department: IT Internal Marketing
Posting Number: 17401
Closing Date: 06/16/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,098.66 - $7,083.33
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day (First) Days
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin
MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11
Job Description
Reporting to the Director of Digital Information Services, this eDiscovery position collaborates with Legal, Program, and IT teams across Texas Health and Human Services agencies. As a member of the IT Operational Support group, the role manages security operations, addresses vulnerabilities, and oversees system lifecycle tasks such as server upkeep and decommissioning. Responsibilities include tracking risks and vulnerabilities through Archer GRC, handling IT service requests, and performing forensic data collection from digital devices.
The position also supports processes and technologies involved in locating, gathering, preserving, analyzing, reviewing, and producing electronically stored information (ESI) for legal, investigative, regulatory, and open records needs. Additional duties encompass advanced computer systems analysis, defining user requirements and procedures, and enhancing or automating systems. The position requires technical expertise, complex system analysis, strategic thinking, and effective collaboration. Work is performed with minimal supervision.
Job Functions (EJFs)
- Coordinate with Security and vendors using Archer management to review scan results, plan remediation, and manage risk acceptance. Developing and maintaining detail documentation for security controls, including implementation statement and providing supporting evidence for compliance. Write and validate System Security plans, support audits and continuous monitoring activities. (25%)
- Manage information and documentation for all Digital Information Services applications, providing support for architectural reviews, authority to operate, licensing, and system support tickets as necessary. (15%)
- Handle security incidents by managing tickets in BMC Helix or Remedy, investigating, prioritizing, and documenting findings. Handle the eDiscovery ticket queue by updating and responding to tickets within a limited timeframe. (10%)
- Support Open Records Requests by running searches and exporting results as directed by Legal. (10%)
- Collect, process, and analyze litigation data, preserve digital evidence per protocol, maintain chain-of-custody, and provide forensic reports. (10%)
- Submit Change Advisory Board (CAB) requests for platform maintenance and vendor support tickets. (10%)
- Other duties as assigned. (5%)
- After-hours work may be required to meet schedule demands.
- Knowledge in Archer GRC platform or other similar platforms and vulnerability management workflow.
- Knowledge of IT service management platforms (e.g., BMC Helix, Remedy)
- Knowledge of FedRAMP and TXRAMP application Requirements.
- Knowledge of Cloud based and on-premises operation and applications.
- Knowledge of eDiscovery systems like Clearwell, Relativity, or similar solutions.
- Knowledge of Software as a Service (SaaS)
- Knowledge of Windows Operating Systems
- Skilled in server…
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