Epic Security and Access Analyst II

Job Posting

Title:

Epic Security and Access Analyst II-Hiring Department:

Dell Medical School-Position Open To:

All Applicants-Weekly Scheduled

Hours:

40-FLSA Status:

Exempt from FLSA-Earliest

Start Date:

Immediately-Position Duration:

Expected to Continue
- Location:

AUSTIN, TX-Job Details:

General Notes This position supports Epic security administration, access provisioning, and role-based security design across clinical and business systems. The role works closely with Epic, Identity and Access Management (IAM), Human Resources, Compliance, and operational teams to ensure secure, compliant, and efficient access management processes.

Purpose The Epic Security and Access Analyst II is responsible for the administration, optimization, and support of Epic security access and role-based configurations across clinical and business systems. This role ensures appropriate access provisioning, role design integrity, and compliance with HIPAA, organizational policies, and Epic security standards while serving as a key operational contributor and escalation resource.

Responsibilities Supports Epic Access Provisioning and Identity Workflows Support Epic provisioning and deprovisioning workflows for user access

Process onboarding, transfer, and offboarding access requests in alignment with Human Resources and compliance requirements

Assign roles, security classes, and user templates based on job function

Ensure timely and accurate request fulfillment in accordance with established service level agreements (SLAs)
Maintains Security Roles, Templates, and Design Maintain and update Epic security roles, profiles, and templates

Assist in role design and standardization efforts

Validate alignment between security roles and organizational structure

Identify opportunities to improve role efficiency and compliance

Supports Audits and Compliance Activities Assist with audits and compliance reviews related to Epic access

Review audit reports to identify inappropriate or excessive access

Document findings and support remediation activities

Ensure adherence to HIPAA, internal policies, and regulatory requirements

Troubleshoots Epic Security and Access Issues Troubleshoot Epic access and security issues impacting users and workflows

Investigate root causes of access problems and implement solutions

Collaborate with application, IT, and IAM teams for issue resolution

Escalate complex issues to senior analysts as appropriate

Supports Change Management and Epic Upgrades Participate in Epic upgrade and testing activities impacting security

Validate access roles and configurations in non-production and production environments

Support change control processes and system updates

Document changes and ensure system integrity

Maintains Documentation and Process Standards Maintain security documentation and standards for Epic environments

Update procedures, job aids, and process documentation

Ensure documentation supports audit readiness and operational continuity

Promote adherence to established security governance practices

Collaborates with IAM, Operational, and Technical Teams Collaborate with IAM and operational teams to ensure aligned access management processes

Work closely with Human Resources, Compliance, and clinical teams on access needs

Support cross-functional workflows related to identity lifecycle management

Contribute to process improvements and standardization initiatives

Marginal or Periodic Functions Participate in periodic access recertification and compliance campaigns

Support emergency access provisioning and downtime procedures

Assist with testing new Epic modules or enhancements impacting security

Provide guidance and informal coaching to Analyst I team members

Support after-hours upgrades or critical incident response as needed

Adhere to internal controls and reporting structure

Perform related duties as assigned

Knowledge, Skills, and Abilities Functional/Technical Skills Applies Epic security concepts such as user roles, security classes, and access templates

Utilizes ticketing and access management systems effectively

Learns system functionality and workflows quickly

Demonstrates working knowledge of Epic security administration principles

Attention to Detail Reviews access requests thoroughly before processing

Detects discrepancies in user permissions and security assignments

Maintains precise documentation and audit records

Problem Solving Identifies causes of access issues and resolves them efficiently

Escalates issues appropriately when they exceed scope or authority

Applies troubleshooting techniques systematically to resolve security and access concerns

Informing

Communicates clearly with users regarding access requests and status updates

Documents processes, procedures, and changes effectively

Provides timely updates to stakeholders and team members

Learning on the Fly Adapts to Epic updates, security enhancements, and new workflows

Seeks knowledge to improve technical and operational skills

Applies newly acquired knowledge to daily responsibilities

Peer Relationships…