CAPPS Financial Functional Technical Analyst

** Overview*
* ** _

JOB TITLE:

_*
* CAPPS Financial Functional Technical Analyst

** _CAYUSE COMPANY:_*
* Cayuse Civil Services, LLC

** _LOCATION_*
* Remote in Austin, TX

** _SALARY:_*
* $-$

** _EMPLOYEE TYPE:_*
* Full-Time Salary Exempt

** _TRAVEL_*
* No

** _RELOCATION_*
* No

** Employment in this role is conditional upon successful execution of the contract by the client.*
* ** The Work*
* The CAPPS Financial Functional Technical Analyst performs highly advanced (senior-level) consultative and technical work in support of the CAPPS (Centralized Accounting and Payroll/Personnel System) Financials program. This role combines deep functional expertise in statewide financial processes with strong technical skills in People Soft Financials and related tools. The analyst oversees requirements, design, development, testing, and operations; supports the CAPPS Service Desk application;

and ensures compliance with accessibility, security, governance, and audit standards. The position works under minimal supervision with extensive latitude for the use of initiative and independent judgment while following established, auditable processes and procedures.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

** Responsibilities*
* + Perform highly advanced consultative services and technical assistance related to CAPPS Financials modules and processes.

+ Ensure CAPPS Financials requirements, procedures, development, and testing activities from the Managed Services vendor comply with written procedures, coding standards, and the established System Development Lifecycle (SDLC).

+ Ensure all digital products and content related to CAPPS meet WCAG 2.1 accessibility standards.

+ Maintain perceivable, operable, understandable, and robust user experiences across CAPPS Financials solutions.

+ Regularly review content and system changes for accessibility compliance and implement remediation when issues are identified.

+ Submit and track all WCAG accessibility waivers, including:

+ Coordinating testing efforts for accessibility compliance.

+ Preparing and submitting waiver requests as required.

+ Actively tracking vendor requests and responses for accessibility resolutions.

+ Tracking system coding and configuration updates once resolutions are available.

+ Renewing waivers upon expiration where solutions have not yet been delivered or implemented.

+ Provide oversight for functional and technical design walkthroughs, including:

+ Analyzing financial business processes and current system workflows to assess ERP design fit.

+ Reviewing functional designs, technical specifications, and integration documents to identify technical gaps and risks.

+ Evaluating upstream and downstream dependencies to ensure architectural alignment across modules, hubs, and interfacing systems.

+ Preparing technical scenarios and test cases to validate system behavior, financial processes, and integrations.

+ Assessing designs for performance, security, scalability, maintainability, and data quality impacts.

+ Providing concise, actionable technical feedback during design sessions, highlighting risks, dependencies, and recommended mitigations.

+ Supporting design reviews to ensure completeness, accuracy, and readiness for development and testing.

+ Review developed code for compliance with defined financial requirements and standards.

+ Validate code comparisons and migration objects prior to deployment to ensure adherence to all established coding and configuration standards.

+ Maintain and support the CAPPS Service Desk application, including:

+ Product configuration and administrative support.

+ Remaining current on all functionality offered by BOSSDesk (or comparable ITIL-compliant service desk platform).

+ Ensuring the service desk application remains ITIL-compliant.

+ Ensuring the application remains current with all approved configuration changes in support of customized implementations.

+ Performing advanced troubleshooting and root cause analysis.

+ Ensuring integration and providing API support (e.g., TDIS).

+ Responding to reported incidents and monitoring the system for stability and performance.

+ Maintaining technical documentation and the knowledge management repository.

+ Collaborating and coordinating with the service desk product vendor for engineering and product support.

+ Assisting with data analysis and requested reporting.

+ Perform highly advanced analysis and participate in special projects and cyclic processes in support of the CAPPS Hub Program, including:

+ Participating in monthly meetings to ensure compliance with governance standards (e.g., Governance version 2.0).

+ Creating and delivering CAPPS Texas baselines to all CAPPS Hub agencies in a current status.

+ Conducting quarterly baseline attestations to confirm adherence to standards and configurations.

+ Provide Level 2 Service Desk duties,…