Hardware Lab Technician

Position Overview

Overview
We are looking for a hands-on Lab Technician to support day-to-day operations in a DDR Server Lab. This role focuses on managing server platforms, building and validating DIMM configurations, performing hardware debugging, and maintaining lab infrastructure. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced lab environment with modern tools, including basic Python and AI-assisted workflows.

Key Responsibilities
Manage and maintain server platforms in the lab environment
Build, configure, and validate DDR DIMM configurations across server systems
Perform hardware bring-up, system setup, and component installation (CPU, memory, storage)
Debug and troubleshoot server hardware issues; analyze logs and identify root causes
Work with power distribution units (PDUs) for system power control and monitoring
Maintain lab inventory, including systems, DIMMs, CPUs, cables, and equipment tracking
Perform system rework, upgrades, and component swaps as required
Support lab operations, ensuring systems are operational and available for testing
Use basic Python scripting and Linux tools to assist in validation and automation tasks
Leverage AI chatbot tools (e.g., ChatGPT, Copilot) for log analysis, scripting assistance, and documentation
Document configurations, test results, and debug findings clearly
Coordinate with engineers and report system status, issues, and risks

Required Qualifications
Associate degree (AA/AAS) or higher in Electrical Engineering, Computer Engineering, or related field
2-5 years of experience in lab technician roles, hardware validation, or server environments
Hands-on experience with server hardware platforms and system components
Familiarity with DDR memory (DIMMs) and system configurations

Experience with system setup, OS installation (Linux/Windows), and basic troubleshooting
Basic knowledge of Python scripting or automation tools
Understanding of hardware debugging concepts and log analysis
Strong organizational and problem-solving skills

Preferred Skills

Experience with DDR4/DDR5 memory and server platform validation
Familiarity with BIOS flashing and firmware update tools
Experience working with PDUs and lab power management setups
Ability to read basic schematics and identify components/signals

Experience with lab equipment (multimeter, oscilloscope)
Exposure to AI tools for improving productivity and debugging workflows
Strong inventory management and documentation practices

Key Competencies
Strong attention to detail and documentation discipline
Ability to manage multiple systems and tasks efficiently
Self-motivated and capable of working independently in a lab
Effective communication and teamwork
Adaptability and willingness to learn new tools and technologies

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.