Deskside Support Technician
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-13
Listing for:
eJAmerica
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support, Technical Support
Job Description & How to Apply Below
- 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
- Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
- Good customer handling skills and prior experience in Concierge (VIP Users) support
- Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
- Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation.
- SCCM client end installation & troubleshooting knowledge
- Basic knowledge of Networking and Active Directory
- Must have right attitude and customer centric approach.
- Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
- 100% onsite - Working from our client's office
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