Analyst, Student Information Systems

Job Posting Closing Times:
Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.

- AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

* Values intellectual curiosity and innovative teaching

* Is attracted by the college's mission to promote equitable access to educational opportunities

* Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

* Focused on student academic achievement and postgraduate outcomes

* Welcomes difference and models respectful interaction with others

* Engages with the community both within and outside of ACC

Job Posting

Title:

Analyst, Student Information Systems

Job Description

Summary:

Under the supervision of the ERP Systems Manager, the SIS Analyst oversees the installation, implementation, and maintenance of vendor-delivered software products and upgrades to ACC's SIS and associated systems that support ACC's vision. The Analyst will work within an IT as a Business (ITaaB) model wherein the establishment and maintenance of core ERP business processes, service/operating-level agreements and success metrics will be a primary responsibility.

The Analyst will be responsible for the overall maintenance of ACC's primary Student Information System, in conjunction with our solutions delivery teams and users external to IT, as directed and specified by the ERP Systems Manager.

The Analyst will need to be detail-oriented, organized, and analytical, helping the college to enhance its operations through the implementation of secure, stable enterprise systems.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

* Manages day-to-day administration of ACC's SIS (Ellucian's Colleague and Banner Cloud products)

* Manages the implementation, maintenance, and evaluation of vendor-delivered software products, including Self Service, Web Advisor, Colleague UI

* Oversees the management of eCommerce and payment processing systems associated with the SIS (Touch Net Colleague Connect, Ellucian Payment Gateway, Touch Net Marketplace and uCommerce)

* Plans, installs, and tests new software releases, software fixes, and enhancements for the aforementioned systems

* Coordinates activities across multiple departments surrounding the software development process, such as workload planning, requirements gathering and analysis, QA and User Acceptance testing, and deployment.

* Researches new software products and tools to determine feasibility with regard to current structure and requirements of ACC

* Tests, implements, and monitors new procedures, applications, and tools to improve processes and services

* Enforces policies and standards for support services, quality control, change management, incident response, and access management as set out by the ERP Systems Manager

* Collaborates in discussions with users, programming, systems, and networking staff regarding new work, budget recommendations, production problems identification, and resolution

* Works with IT leadership and Information Security areas to pull requested collateral related to financial and student data audits

Technical Knowledge

* In depth knowledge of the administration of SIS products

* Strong domain knowledge of Higher Education SIS platforms

* Experience with building and/or maintaining integrations between ERPs and other applications, including other SaaS platforms, on premise third party applications and custom applications

* Detailed understanding of Ellucian Ethos implementation, management and usage

* Hands on experience with Ellucian Banner Cloud components and administration, including Ellucian Experience, Solution Manager, and Banner Admin

* Experience with Ellucian Colleague tools, including SA Valet, Colleague UI administrative screens, and terminal-based activities

* Strong knowledge of data migration & integration tools and methodologies

* Solid understanding of APIs, REST/JSON, and messaging architectures

Skills

*…