Digital Experiences Technical Project Manager

** Introduction*
* At IBM, we believe technology shapes the world. We're a catalyst for that innovation. We're driving change that improves businesses, society, and the human experience. Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story. We shape IBM's brand, capture attention in the market, and share our perspective with clients, partners, the media, and fellow IBMers. On our team, you'll work with bright, collaborative minds who bring passion and creativity to everything they do.

You'll be part of a culture built on openness, trust, and teamwork. Where your ideas matter and your growth is supported. Join us, and help bring innovation to life.

** Your role and responsibilities*
* The Digital Experiences Technical Project Manager leads cross‑discipline teams through complex digital initiatives that support technical implementation for strategic business goals.

In this role, you will drive delivery across one or more agile or waterfall project teams, manage roadmaps and priorities, and play a central role in planning, risk mitigation, cross‑discipline collaboration, and resource efficiency.

Successful candidates go beyond facilitation and reporting. They understand the operational applications required to deliver an omnichannel marketing strategy and the performance of KPIs that drive it. They bridge collaboration between marketing and development teams to build effective solutions, thoughtfully balancing near‑term needs with long‑term impacts.

They are highly resourceful, applying creative thinking to tools, processes, and problem‑solving to keep projects moving efficiently. They are also outcome‑focused, defining clear, actionable steps aligned to established KPIs and consistently delivering high‑quality results. Clear, concise, and consistent communication are key.

This role is ideal for a project management professional who excels at connecting strategy with technical execution, thrives in a highly collaborative environment, and is passionate about delivering meaningful business impact.

** Required technical and professional expertise*
* * Demonstrated experience leading both agile and waterfall project teams through full delivery life cycles.

* Professional experience in digital, web, or marketing environments and a strong understanding of performance KPIs.

* Professional experience working in development teams and release cycles.

* Proven ability to build and manage detailed project plans with clear timelines, deliverables, and accountable owners.

* Excellent verbal and written communication skills, particularly in:

- Stakeholder alignment and engagement.

- Project status and risk communications.

- Cross‑functional collaboration.

- Ability to create, automate, and maintain reporting dashboards, datasets, and status frameworks that support project transparency and decision‑making.

* Familiarity with digital marketing applications such as:

- Adobe Experience Manager (AEM).

- Adobe Experience Platform (AEP).

- Adobe Journey Orchestration (AJO).

- Adobe Target.

- Adobe Customer Journey Analytics (CJA).

- Marketo.

- Adobe Workfront or similar marketing platforms.

** Preferred technical and professional experience*
* * 5-8+ years of project management experience in digital, web, or marketing environments.

* Demonstrated success managing complex, cross‑discipline digital initiatives, such as content automation programs, information architecture implementations, and platform integrations.

* Proven track record of improving team efficiency, workflows, or delivery processes through AI tools, automation, or methodology enhancements.

* Proficiency with digital marketing applications such as:

- Adobe Experience Manager (AEM).

- Adobe Experience Platform (AEP).

- Adobe Journey Orchestration (AJO).

- Adobe Target.

- Adobe Customer Journey Analytics (CJA).

- Marketo.

- Adobe Workfront or similar marketing platforms.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.