Director of Platform Austin, TX

Director of Platform Experience job at Summit K12. Austin, TX.

At Summit K12, we believe that every student can do well in school if instruction is tailored to their unique learning needs and they receive the encouragement to strive and achieve. Our learning programs provide teachers with the ability to differentiate instruction, monitor progress, and support learners in their journey toward success.

From English learners, multilingual students, bilingual students and dual language learners who are struggling to read or write, Summit K12’s online, standards‑based supplemental curriculum will close gaps and ensure growth for all students.

The Director of Platform Experience is the strategic leader responsible for shaping the holistic user experience across all Summit K12 digital products and ensuring a consistent, intuitive, and scalable platform ecosystem. This role integrates product strategy, user experience design, platform governance, and cross‑product alignment to deliver a seamless experience for students, teachers, administrators, and district partners. The Director oversees the platform owner and the UI/UX Manager, bringing together system‑level product architecture and user‑centered design leadership in one unified function.

This role ensures that the platform’s capabilities, interaction patterns, design systems, data workflows, and cross‑product features are cohesive, extensible, and built for long‑term innovation. This is a highly strategic, hands‑on role that partners with Product Management, Engineering, Curriculum, and Customer‑facing teams to create a platform that is powerful, future‑ready, accessible, and delightful to use.

• Develop and maintain the long‑term platform vision and experience strategy that supports all products (ELD, Literacy, Science, Assessments, PLPs, Reporting).
• Define platform‑level roadmap priorities in partnership with the Platform Product Owner and SVP of Product Development.
• Identify and prioritize platform‑wide opportunities for scalability, efficiency, and innovation.
• Drive alignment between product‑specific roadmaps and platform‑level capabilities.

• Lead the UI/UX Manager and design team in developing and maintaining design systems, interaction models, and accessibility standards.
• Ensure UI consistency across all products through governance, templates, component libraries, and UX guidelines.
• Oversee user research activities, usability testing, and data‑driven insights to inform platform‑level improvements.
• Ensure that UX research informs Product, Curriculum, Engineering, and Customer Success decisions.

• Manage and mentor the Platform Product Owner (Principal PM) who owns PLPs, dashboards, integrations, user management, reporting systems, and shared services.
• Ensure the platform product strategy aligns with engineering architecture and organizational goals.
• Support the PPO in requirements definition, prioritization, discovery, and cross‑team alignment.
• Ensure coordination across PMs so platform‑level changes are adopted consistently.

• Work closely with Product Directors and PMs to ensure platform capabilities support product‑level needs without customization drift.
• Partner with Engineering leadership to align platform experience with technical architecture, scalability, data flows, and integration frameworks.
• Collaborate with Curriculum & Instruction to ensure instructional workflows in the platform support teacher and student needs.
• Partner with Customer Success, Sales, and Implementation to incorporate field insights into platform improvement plans.

• Establish and enforce platform‑wide standards for UI, UX, accessibility, navigation patterns, and cross‑product workflows.
• Maintain a unified design system and component library in collaboration with UI/UX Manager.
• Introduce and maintain governance processes to prevent fragmentation and ensure platform integrity.
• Lead platform‑wide release readiness reviews focusing on user experience, consistency, and accessibility compliance.