Instructional Designer

Job Overview

As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees. You will assist in the assessment of training needs and create learning content that supports business growth. A cover letter and portfolio are required to apply to this position.

• Execute the entire ADDIE course creation lifecycle for external-facing content, collaborating with Subject Matter Experts (SMEs) and other teams to ensure content is technically accurate and relevant; create concise storyboards, design and develop engaging learning content (e‑learning, instructional videos, microlearning), create knowledge checks, iteratively review and update content using learner feedback and product launch details, and launch and manage content in the learning management system (LMS).
• Execute the Design, Development, Implementation and Evaluation steps of ADDIE for internal-facing content, working closely with the Manager, Sales Enablement and other teams across the organization.
• Write engaging content, including stories and use cases, to create immersive e‑learning experiences.
• Proactively research and adapt to trends, quickly learning new multimedia and learning‑management features and tools to keep learning programs modern and effective.
• Work independently and communicate clearly to set and meet realistic deadlines.
• Collaborate with the Training & Enablement (T&E) team to organize content within Google Drive and Salesforce Knowledge.
• Utilize generative AI tools to scale content creation, enhancing scriptwriting, use‑case development, course summaries and assessments.
• Support additional T&E initiatives as needed, in a helpful spirit of collaboration.

• Experience with Articulate Rise and Storyline.
• Experience with Camtasia or a similar tool for video creation and editing.
• Experience with LMSs such as Learn Upon.
• Outstanding writing and editing skills, time management, communication, and attention to detail.
• Proven experience creating engaging and practical learning for adult learners using industry‑standard methodologies.
• Ability to translate complex concepts and data into visually appealing, easily digestible content.
• Proven experience delivering multi‑modal trainings, detailed course design documents, implementation strategies, and program evaluations.
• Proven experience utilizing AI tools to optimize workflow efficiency.

• Experience utilizing ADDIE.
• Experience working with xAPI files.
• Ability to conduct and analyze results of needs and/or gap analysis.
• Experience in the technology or security industry.
• Experience using Asana or a similar project‑management system.
• Bachelor’s degree (BA/BS) in a related field.
• Experience with Google Suite and Apple products.
• Experience creating learning videos and animations.
• Experience understanding the SaaS sales cycle, sales enablement, and creating related sales training content.

Cover letter and a link to an interactive portfolio containing at least one Articulate Storyline, at least one Articulate Rise, and at least one video project are required. Applications will not be considered without this portfolio.

• Competitive medical, vision, and dental plans (company‑offset premiums).
• 401(k) with company match.
• Unlimited Paid Time Off (PTO).
• On‑site experience with communal meals, recurring social events, and fully stocked work spaces.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.