Business Analyst

We are seeking a motivated Business Analyst – Banking Domain to support banking technology initiatives across digital banking, payments, account servicing, customer onboarding, lending, and core banking operations. This role focuses on gathering requirements, supporting Agile delivery, documenting business and functional needs, and working with cross‑functional teams to deliver banking system enhancements.

The ideal candidate will have experience or exposure to banking operations and will help translate business needs into user stories, process flows, functional documentation, acceptance criteria, and UAT support activities.

• Assist with requirements gathering and documentation for banking applications and financial systems
• Support creation of user stories, epics, acceptance criteria, and functional specifications
• Collaborate with Product Owners, Developers, QA teams, Operations, Compliance, Risk, and business stakeholders
• Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily standups, demos, and retrospectives
• Support UAT planning, test scenario review, defect tracking, and issue resolution
• Maintain business process flows, requirement documents, functional specifications, and traceability matrices
• Analyze current‑state and future‑state banking processes and identify process gaps
• Support digital banking, account opening, payments, deposits, loans, and customer servicing workflows
• Assist with validation of banking transactions, customer data, reports, and system outputs
• Communicate business requirements clearly to technical and non‑technical stakeholders

• 2–3 years of experience as a Business Analyst or related role
• Exposure to banking, financial services, or fintech systems
• Understanding of banking operations such as deposits, payments, loans, customer onboarding, or account servicing
• Knowledge of Agile/Scrum methodology
• Experience using JIRA, Confluence, or similar documentation/project tracking tools
• Strong written and verbal communication skills
• Basic understanding of SQL, data validation, or reporting concepts
• Ability to work in a fast‑paced project environment
• Strong analytical, documentation, and stakeholder communication skills