Added - ago CAPPS System Analyst Austin , Texas

Job Description

Luna Data Solutions is seeking a CAPPS Systems Analyst III for a long‑term hybrid contract opportunity in Austin.

Remote from Texas, some onsite in Austin may be required.

CAPPS HR/Payroll is the State of Texas Enterprise Resource Planning (ERP) system, built on Oracle People Soft Human Capital Management (HCM) version 9.2. It includes Human Resources, Payroll, Position Management, Commitment Accounting, Time and Labor, Performance Management, and CAPPS Recruit (TAM/CG).

• Provide highly advanced consultative services and functional assistance related to the CAPPS Program.
• Maintain functional expertise across the CAPPS HR/Payroll tower, including Workforce Administration, Payroll Interface, Commitment Accounting, Time and Labor, TAM/CG, HR Security setup and row‑level security, and interpretation of state statutes, HR policies, and labor regulations.
• Ensure CAPPS compliance with the Family Medical Leave Act (FMLA): defining and refining FMLA plans and entitlements, customizing appropriate leave types, integrating modules, and supporting compliance reporting and auditing.
• Serve as the functional support lead for the CAPPS HR/PY applications, performing design reviews, functional configuration, and system changes in People Soft 9.2.
• Configure tables, workflow (AWE – Approval Workflow Engine), queries (PS/Query, SAP Business Objects), and custom code (SQR, BI Publisher, SQL) to meet business needs.
• Oversee the AWE – Approval Workflow Engine: setup, user/role management, notifications, work‑list, monitoring, troubleshooting, customization, performance, and documentation.
• Support security, including People Soft security, multitenancy, and IT security best practices.
• Monitor batch jobs: schedule, execute, troubleshoot, validate, tune, document, and ensure compliance when schedules change.
• Maintain tools and environment: PUM, Fluid UI, Elastic Search, data migration, and compare reports.
• Collaborate cross‑functionally: problem solving, policy interpretation, requirements gathering, testing (UAT, regression), incident management (Service Now, BOSSDesk), communication with agencies, vendors, and training.
• Coordinate project‑level activities: module implementations, fiscal‑year‑end, calendar‑year‑end, 1095‑C, legislative changes, third‑party integrations, and meeting milestones.
• Manage the Fiscal Year‑End process: planning, scheduling, reconciliation, system configuration, mass salary loads, and benefit enrollment web services.
• Lead the annual CAPPS Disaster Recovery exercise: scope, backups, recovery, integrated system testing, validation, documentation, improvement, and compliance reporting.
• Provide Level 2 Service Desk support: complex tickets, troubleshooting, documentation, and basic configuration.
• Ensure all digital content meets WCAG 2.1 accessibility standards.
• Work per ITIL principles for ITSM and ITAM; participate in Major Incident Management, upgrade testing, and SOC‑1 audits.
• Deliver executive‑level presentations and audit support; perform other related work as assigned.

• 15+ years of extensive knowledge of State of Texas applicable policies.
• 15+ years of extensive knowledge of federal labor laws.
• 15+ years of extensive technical skillsets with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc.
• 12+ years of extensive knowledge and experience performing system configuration changes.
• 12+ years of extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ).
• 12+ years of extensive knowledge of security best practices, NIST standards, and multi‑tenancy applicability for a statewide ERP instance.
• 10+ years of extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies.
• 10+ years of extensive experience creating and managing a strategic roadmap.
• 10+ years of extensive experience supporting the CAPPS HR/PY tower in People Soft HCM version 9.2.
• 10+ years of extensive familiarity with support tools such as PUM, Fluid, and Elastic Search.
• 10+ years of experience performing functional project management activities in…