QA Test Manager

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The Worker will design and execute detailed manual test plans and test cases specifically tailored to the four NASWA SIDES exchanges. This role involves performing manual API and connector testing using tools such as Postman or SoapUI to validate request and response payloads, ensuring seamless communication between internal systems and the NASWA central broker. Furthermore, the Worker will conduct end-to-end integration testing to verify that data flows successfully to external employers and third-party administrators, while ensuring the accuracy and integrity of XML and JSON data packets against strict NASWA technical specifications and database requirements.

In addition to technical validation, the Worker will manually verify the transition from paper-based to electronic processes, ensuring that automated triggers and UI workflows are accurately triggered and completed within the new system. This includes identifying and documenting defects using tracking tools, performing manual SQL queries to verify database updates across both legacy and modernized schemas, and providing essential support for regression testing and User Acceptance Testing (UAT).

Throughout the project lifecycle, the Worker will maintain comprehensive documentation required for NASWA SIDES compliance and collaborate closely with Business Analysts, Developers, and stakeholders to ensure that all testing objectives and project milestones are successfully achieved. Perform other duties as assigned to maintain operations.

• 7 Years Extensive experience creating and executing comprehensive manual system test plans and test cases for complex enterprise applications.
• 7 Years Proficiency in using manual API testing tools such as Postman or SoapUI to validate web service requests, responses, and integration payloads.
• 7 Years Proven experience in end-to-end integration testing, specifically verifying the secure exchange of data between internal agency systems and external third-party brokers.
• 7 Years Experience with test tools such as JUnit, Selenium, Micro Focus UFT, or similar testing tools.
• Deep understanding of the full Software Development Life Cycle (SDLC) with a strong emphasis on manual testing disciplines and quality assurance processes.
• 7 Years Expertise in identifying, documenting, tracking, and reporting defects, including providing clear reproduction steps for development teams.
• Excellent leadership, communication, organization, planning, and problem-solving skills.
• 7 Years Experience managing, performing, monitoring, and reporting on testing activities throughout the project lifecycle.
• 7 Years Experience overseeing User Acceptance Testing (UAT), performance testing, accessibility testing, interface testing, and data conversion testing.
• 7 Years Experience reviewing, updating, and creating test strategies, test suites, test scenarios, and test scripts.
• 7 Years Proven ability to manage and oversee User Acceptance Testing (UAT) and perform manual regression testing to ensure system updates do not impact existing functionality.
• 7 Years Experience coordinating testing resources, test schedules, testing activities, and stakeholder meetings.
• 7 Years Excellent interpersonal and communication skills with the ability to collaborate effectively with Business Analysts, Developers, Project Managers, and business stakeholders in a highly collaborative environment.

• 4+ Years Experience writing and executing DB2 and Microsoft SQL Server queries; familiarity with Jenkins, CVS, Maven, and Ant.
• 4+ Years Experience with Application Lifecycle Management (ALM) Octane.
• 4+ Years Familiarity with validating XML and JSON data formats against strict technical specifications, preferably following NASWA SIDES or similar government data exchange standards.
• 4+ Years Strong ability to perform manual database verification using SQL queries to ensure data integrity, consistency, and accurate processing of electronic records.
• 2+ Years Previous experience working on State of Texas projects or within Texas state government environments is preferred.