ServiceNow S2P Business Process Consultant

RESPONSIBILITIES:
Kforce has a client in Austin, TX that is seeking a Service Now S2P Business Process Consultant focused on Source-to-Pay (S2P) to define and optimize procurement, sourcing, and purchasing workflows. This role translates business needs into standardized, automation-ready processes that improve efficiency, compliance, and spend visibility.

Key Responsibilities:

* Lead process discovery and requirements gathering for S2P initiatives

* Design end-to-end procurement workflows (sourcing, requisition, approvals, purchasing)

* Define vendor, contract, and purchasing processes

* Identify opportunities for automation, controls, and process optimization

* Translate requirements into user stories, process maps, and functional specs

* Partner with architects/dev teams to ensure solution alignment and delivery

* Support UAT, backlog grooming, and stakeholder communication

* Establish standardized procurement frameworks and best practices

REQUIREMENTS:

* 5-8+ years of experience in business process consulting/BA roles

* Experience with procurement, sourcing, or Source-to-Pay processes

* Strong skills in process mapping, requirements gathering, and workflow design

* Experience working across business and technical teams

Preferred:

* Experience with Service Now or enterprise procurement platforms (SAP, Oracle, etc.)

* Familiarity with finance, procurement, or supply chain operations

* Exposure to automation or digital transformation initiatives

What Success Looks Like:

* Clear, scalable procurement process designs aligned to Service Now

* Increased automation and compliance in purchasing workflows

* Improved efficiency and visibility across Source-to-Pay operations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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