WWPS Healthcare Bus Ops Lead, AWS WWPS HCLS

Job :  | Amazon Web Services, Inc.

Amazon Web Services ("AWS") enables customers of all sizes to run their applications on Amazon’s industry‑leading cloud computing infrastructure. AWS is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. This growth is driving the need for an experienced leader in this new, high‑profile position.

The Public Sector HCLS Operations Leader will serve as a strategic partner to the Sales Leaders, providing analytical leadership and operational excellence across the centralized support functions that enable WWPS sales teams. This role requires a strategic thinker who can translate complex data into actionable insights while building scalable processes that support rapid organizational growth.

This role requires adaptability as priorities evolve with our business growth. The dynamic nature of the public cloud business and Amazon’s pace of innovation means the successful candidate will operate effectively in environments of ambiguity and find satisfaction in both strategic initiatives and day‑to‑day execution.

The successful candidate must be able to roll up their sleeves and work directly with the models/data. They will be passionate about their work, detail‑oriented, analytical, and have excellent problem‑solving abilities. The candidate will have experience working with large data sets and the technical tools needed to work with them. They will have superb communication and customer‑relationship skills, superb analytic insight, and be a passionate advocate for their customers to other internal organizations.

Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to executing the responsibilities.

• Partner with HCLS Sales to develop long‑term operational strategies that align with WWPS business objectives.
• Serve as a thought partner to leadership on organizational design, resource allocation, and capability development.
• Work with local sales teams to lead the annual goals, budgeting and ongoing forecasting processes.
• Design, develop, and maintain forecasting models, metrics, dashboards, and analytic reports to drive business decisions across the Public Sector Business. Lead routine and ad‑hoc reporting to AWS senior management on Business Development initiatives, customer segment performance, and goal attainment, ensuring reports deliver actionable insights while minimizing report burden.
• Lead the modeling and development of recommendations for resource allocations.
• Maintain thorough knowledge of existing and emerging third‑party data sources as needed for analytics.
• Drive cross‑functional collaboration with Data/BI, Finance, HR, and other corporate teams to influence enterprise‑wide systems and processes.

• 10+ years of Microsoft Excel experience.
• Bachelor’s degree or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience presenting to senior leadership.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

Salary Range:
USA, TX, Austin – $ – $ USD annually
USA, VA, Arlington – $ – $ USD annually
USA, WA, Seattle – $ – $ USD annually

Posted: May 22, 2026 (Updated 4 minutes ago)