Senior Application Analyst

Job Summary

Senior Application Analyst in the University Development Office.

UT MAIN CAMPUS, Austin, Texas. 40 hours per week. Standard office environment. Monday through Friday, 8:00 AM – 5:00 PM on‑site.

• Manage small to medium‑scale projects, assuming full technical responsibility and leadership.
• Analyze user requirements, user stories, and system architecture documents; perform complex systems analysis and configuration tasks.
• Assist with technical design and data modeling; document user stories and communicate with subject‑matter experts.
• Perform routine Salesforce administrative functions such as modifying page layouts, generating reports, and creating new objects and fields.
• Collaborate with the Salesforce Administrator and Architect to manage the security model, including permission sets and sharing rules.
• Design and develop business process automations, flows, approval processes, and notifications.
• Participate in design and testing for business unit acceptance and deployment.
• Document business processes, workflows, configurations, and procedures for users and technical audiences.
• Maintain data quality through validation and data analysis.
• Perform additional duties as assigned.

• Bachelor’s degree in business, computer science, or related field.
• Three or more years as a Salesforce Administrator or Business Analyst.
• Salesforce Administrator or Business Analyst certification.
• Collaboration skills across levels of a complex organization.
• Ability to manage expectations and prioritize work.
• Strong understanding of environment management, release management, code versioning, and deployment methodologies.
• Skill in triaging, synthesizing, and clarifying requirements for technical staff.
• Organizational skills for complex tasks.
• Effective communication of complex technical solutions to non‑technical team members.
• Excellent written, verbal, and visual communication skills.
• Self‑directed and problem‑solving.

• Five or more years of Salesforce administration or business analysis experience.
• Knowledge of core Salesforce platform, including Sales Cloud, Service Cloud, and one or more additional products.
• Experience integrating Salesforce with third‑party solutions or App Exchange apps.
• Familiarity with fundraising and development terminology and processes.

Competitive benefits package, including insurance and retirement benefits. Professional development opportunities and growth support.

The University of Texas at Austin is an equal opportunity/affirmative action employer. It complies with all federal and state laws regarding nondiscrimination and affirmative action.

The University of Texas at Austin will not discharge or discriminate against employees or applicants due to inquiries about pay or disclosure of compensation information.