Business Analyst

Business Analyst 2

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

The candidate will be responsible for:

• Reviewing, analyzing, and evaluating business systems and user needs.
• Formulating systems to parallel overall business strategies.
• Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
• Familiar with industry standard business process mapping, and reengineering.
• Preparing solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
• Writing detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
• Participating in highly complex (senior-level) Information Technology (IT) business requirements and related activities throughout the Business Automation and Social Services Applications (SSA) divisional areas of responsibility.
• Providing analysis and guidance to other agency areas regarding interpreting policies and procedures within the arena of eligibility-system functionality.
• Analyzing HHSC assistance program policies and procedures to determine their impact on SSA automated systems (TIERS, SSP, EST, and other related systems) and system functional areas and meeting with HHSC business areas and external customers to define system-related business requirements.
• Serving as a senior analyst in developing and implementing eligibility programs' business rules, business requirements, and technical specifications of changes or additions to current or future technologies.
• Developing, implementing, and maintaining quality assurance processes, best practices, and standards, monitoring internal operations and vendor performance measures, and reporting deficiencies to the Business Requirements manager.
• Assisting in developing and implementing continuous process improvement initiatives.
• Analyzing performance data to identify trends and areas for improvement initiatives and reporting the results and recommendations to the Business Requirements Manager and Business Automation Director.
• Performing root cause analysis and the development of appropriate corrective action plans for IT systems and processes.
• Providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews.
• Reviewing complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and providing comments and suggestions to document owners.
• Serving as the lead in producing documentation and expertise in response to internal and external audit requests as required.
• Preparing and presenting complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management.
• Providing production support and technical assistance to users of SSA eligibility systems.

Candidate Skills and

Qualifications:

• 4 Years of experience in Ability to mentor and provide consultation and direction to other Social Services Applications (SSA) staff.
• 4 Years of experience in Ability to analyze and interpret technical information including regulations, policy, and automation system documentation.
• 4 Years of experience in Ability to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users.
• 4 Years of experience in Ability to plan and coordinate individual and group work activities.
• 4 Years of experience in Ability to detect and diagnose application problems.
• 4 Years of experience in Ability to create technical designs for solutions to problems.
• 4 Years of experience in Ability to work professionally with a broad range of stakeholders.
• 4 Years of experience in Ability to prepare concise business requirements, technical specifications documents and related artifacts.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.