Director of Solution Delivery

Career Opportunities:
Director of Solution Delivery (18367)

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

• Functional
  
  Title:
  
  Director of Solution Delivery
• Job Title: Director II
• Agency: Health & Human Services Comm
• Department: Applications - HHS Systems
• Posting Number: 18367
• Closing Date: 12/24/2026
• Posting Audience: Internal and External
• Occupational Category: Computer and Mathematical
• Salary Range: $7,015.16 - $11,250.00
• Pay Frequency: Monthly
• Salary Group: TEXAS-B-27
• Shift: Day
• Additional Shift: Days (First)
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Exempt
• Facility
  
  Location:
  
  
• Job Location City: Austin
• Job Location Address: 701 W 51ST ST
• Other Locations: None
• MOS Codes: ,C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI
  15

The Director of Solution Delivery (Director II) for Administrative Applications in Health and Human Services Commission (HHSC) directs the IT Team(s) to deliver system solutions potentially utilizing a range of technologies such as Commercial Off-The-Shelf (COTS), Software as a Service (SaaS), Custom Implementation, and Platforms as a Service (PaaS). This area is meant to deliver high-impact implementations leveraging Agile (Scrum) and Scaled Agile Framework (SAFe) to have a positive impact to HHSC and the citizens of Texas.

This position provides senior-level managerial oversight including guidance for strategic goals, developing processes and procedures, establishing priorities, oversight of development teams and managers.

Must be willing to work from an HHS office designated by the hiring manager 3, or more, days per week located in Austin, TX
.

Essential Job Functions:

• Directs daily solution development and administration of system implementation and support that could utilize technologies including but not limited to Java, .Net, custom developed solutions, SaaS, and other technologies provided by Administrative Applications. Includes regular meetings with CTO, governance, and stakeholders while partnering with vendors and vendor teams, attending required management committee meetings, validating application roadmaps, providing prioritization, working with stakeholders, and senior management.
  
  Monitors HHSC IT's compliance and represents HHSC IT at steering committee meetings, legislative sessions, and panels. (
  40%)
• Directs and develops solution requirements and implementation execution for product management through closely working with product management direct reports, stakeholders, Dev Ops, product support, Quality Assurance and Testing, and other agency/vendor support teams. Includes responding to intake requests, solution evaluation/estimation, vendors' estimations, attending required Agile ceremonies and Scrum ceremonies, providing prioritization, and working with stakeholders. Oversees relevant budgets and monitors resource allocation across projects and associated spending.
  
  (
  20%)
• Directs the team including completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. Develops staff through training, mentoring, and effective use of employee development plans. Provides direct reports with work assignments, prioritization, clear direction, and information on responsibilities and work performance expectations, and conducts evaluations to gauge performance. Reviews and approves leave and carries out other expected Human Resource activities associated with hiring new staff and promotions.
  
  Supervises the work of others. (
  20%)
• Directs and leads the formulation of processes, policies, procedures, and standards consistent with the proven practices for Agile product management, project management, product solution estimations through collaboration with CTO, governance,…