ServiceNow Developer
Listed on 2026-07-01
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IT/Tech
IT Consultant, IT Specialist, IT Project Manager, Systems Developer
Service Now Developer
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Service Now Developer for one of our clients.
Location:
Austin, Texas - Onsite
Full Time
Responsibilities
The Service Now Developer will be responsible for the development and implementation of Service Now IT Service Management (ITSM) modules including Incident Management, Problem Management, Configuration Management, Change Management, and Knowledge Management. Experience in HR service delivery is advantageous. The role involves extending the Service Now schema to create custom applications and leveraging platform capabilities such as Discovery and Orchestration. Key responsibilities include designing complex workflows, writing automated scripts, and performing API integrations within the Service Now environment.
Candidates should have proficiency in Business Rules, Web Services, Access Control Rules, and Scripting. Certification in ITIL/Service Now is preferred. Excellent communication skills, attention to detail, multitasking abilities, and effective time management are essential.
Competencies:
Digital:
Service Now IT Service Management
Experience (Years): 10 & Above
Essential
Skills:
- Extensive experience in developing and implementing Service Now ITSM modules (Incident, Problem, Configuration, Change, Knowledge Management).
- Ability to extend Service Now schema for custom application development.
- Proficiency in Service Now platform capabilities like Discovery and Orchestration.
- Strong skills in designing complex workflows and writing automated scripts.
- Experience with API integrations within Service Now.
- Knowledge of Business Rules, Web Services, Access Control Rules, and Scripting.
- Certification in ITIL/Service Now is a plus.
- Excellent verbal and written communication skills.
- Strong attention to detail, ability to multitask, and effective time management.
Desirable
Skills:
- Experience in HR service delivery within Service Now.
- Additional certifications or advanced training in Service Now.
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