Client Implementation Lead; Insurance

Client Implementation Lead

INTX is a complete Insurance Operating System purpose-built for specialty P&C carriers, MGAs, captives, and reinsurers. We unify policy, billing, claims, reinsurance, and reporting into a single, configurable platform, eliminating the cost, friction, and complexity of legacy core systems.

We are seeking a Client Implementation Lead to run client implementations from requirements gathering through go-live. You will work directly with company leadership and serve as the bridge between clients and our engineering teams.

This role is uniquely positioned at the intersection of delivery and business development — meaning you will travel not only for client workshops and go-lives, but also to industry conferences, trade shows, and partner events where INTX builds relationships and accelerates growth.

Because INTX is growing quickly, there is clear upward mobility, including:

• Implementation Team Lead
• Delivery / Client Success
• Sales / Partnerships (BD support, demos, events)

Lead discovery sessions with clients to capture workflows, rules, and integration needs

Translate business needs into functional specs and configuration instructions

Document processes, data requirements, and system behaviors

Own projects from kickoff through go-live, tracking status, risks, and dependencies

Support configuration, testing, and UAT with client stakeholders

Manage cutover planning, go-live readiness, and hypercare support

Contribute to internal playbooks, templates, and delivery standards

Work directly with leadership, engineering, and product stakeholders

Coordinate with external partners (vendors, consultants, actuarial groups)

Travel for client meetings, trade shows, and conferences to support sales conversations

People who:

• Enjoy client-facing work and solutioning
• Want visibility and influence in a growing company
• Execute well without rigid process
• Want options to grow into leadership or sales/BD roles

Be part of a company redefining how insurance software is built and delivered

Work directly with experienced industry operators, not layers of management

Accelerate your career through exposure to clients, partners, and executives

See the immediate impact of your work in real implementations and product evolution

Travel to major industry conferences and meet MGAs, carriers, reinsurers, and consultants

Competitive compensation with room to grow as the company scales