Resource Management Coordinator

Responsibilities

The Resource Management Coordinator leads and supports the team responsible for the full lifecycle of electronic resources and subscriptions, combining hands‑on management with strategic coordination to ensure seamless access, efficient workflows, and alignment with emerging technologies and best practices.

Manages and coordinates workflows for the Resource Management section including supervision of staff and student workers. Collaborates closely with Head of Resource Acquisition, Management, and Processing in setting team benchmarks and objectives. In collaboration with Head of Resource Acquisition, Management, and Processing creates and implements policies and procedures related to the research, acquisition/subscription, implementation, and assessment of digital content. Coordinates the review and negotiation process for licenses and the day‑to‑day e‑resources lifecycle workflow.

Works productively with Business Contracts and Scholarly Resources to meet both University and Library fiscal policy requirements. Establishes and documents workflows, processes, and best practices for e‑resource acquisition, licensing, implementation, and maintenance. Manages e‑resource related information in the Libraries’ Library Services Platform and other e‑resource related applications. Works collaboratively with internal and external stakeholders to initiate or maintain seamless access.

Collaborates with Content Management staff to maintain accurate descriptive metadata and holdings. Contributes to a variety of data analysis projects by collecting and analyzing e‑resource usage data and cost‑use analysis.

Undertakes project‑based work as required to accommodate wider policy and procedural changes. Ensures that sub‑unit staff receive proper training to complete assigned tasks.

Proactively and accurately manages technical and administrative changes related to e‑resource access. Provides timely, high‑quality support to library staff and users by investigating and resolving issues arising from the use of e‑resources. Works with e‑resources vendors to establish and manage product trials. Serves as the departmental liaison with the University of Texas System Digital Library (UTSDL) and other consortia for subscription and access related issues and determines the local subscription status of individual titles and packages as they relate to consortia purchases.

Provides training and instruction for library personnel as well as library users in the use of e‑resources.

Participates in departmental meetings and serves on committees, task forces, and working groups supporting unit and departmental goals. Attends training and development opportunities as directed by the supervisor or Head of Content Management. Maintains awareness of emerging technologies and trends in electronic resources and serials management, licensing, scholarly publishing, open access, and library services platforms relevant to position responsibilities.

• Master’s degree (or equivalent) in library or information science or related field.
• Experience in electronic resources management, or a closely related area.
• Demonstrated understanding of the full lifecycle of electronic resources, including licensing, procurement, renewal, and access management.
• Strong analytical and troubleshooting skills with the ability to resolve technical and workflow issues related to electronic or print resource access.
• Excellent communication and facilitation skills, including the ability to convey technical concepts to various audiences.
• Forward‑thinking approach with enthusiasm for adopting and integrating new technologies.
• Relevant education and experience may be substituted as appropriate.

• Experience coordinating or managing electronic resources workflows, including functions within a library services platform such as Ex Libris Alma and Primo.
• Experience implementing, using, or supporting electronic resource management systems, link resolvers, knowledge bases, and authentication tools that enable seamless e‑resource delivery and access.
• Experience serving as a primary contact for troubleshooting and maintaining…