Systems Engineer II - Spectrum News

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Responsibilities

Assist in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases.

Manage application administration of OSS applications supporting all Charter Divisions.

Participate in the full life‑cycle of systems engineering activities of high‑quality, scalable solutions.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Contribute to design sessions with OSS Architects, Requirements Analysts, IT Operations, and OSS Systems Engineers.

Review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.

Create detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services.

Develop core code modules, unit test tools and release notes for enhancements and bug fixes.

Install, administer, configure and maintain OSS applications, including operating systems and related software.

Provide "on call" support to resolve OSS application issues after normal business hours.

Use established change management processes, requiring operational procedures be performed with minimal customer impact during established maintenance windows.

Work with database administrators to configure, tune and maintain databases in a variety of languages.

Document systems configurations and upgrades.

Design and implement change control policies and disaster recovery plans.

Monitor and assist in managing applications, device availability, network conditions, system reliability, performance, service, program maintenance, and storage resources.

Perform other duties as requested by supervisor.

• Ability to read, write, speak and understand English.
• Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications.
• Demonstrated in-depth ability to follow and implement established change and control policies and procedures.
• Demonstrated in-depth ability to troubleshoot application problems.
• Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools.
• Demonstrated in-depth knowledge of OSS applications and software.
• Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.

Bachelor's degree in Computer Science or related field, or equivalent experience; may require industry standard certifications.

• Application Development experience: 3 years.
• Network OSS application experience: 2 years.
• System Administration experience: 2 years.
• Database support and development experience: 2 years.
• Experience in Enterprise Application Integration (EAI): 2 years.

• Application Development experience: 5+ years.
• Network OSS application experience: 3+ years.
• System Administration experience: 3+ years.
• Database support and development experience: 3+ years.
• Experience in Enterprise Application Integration (EAI): 3+ years.

Office environment with on-call support on a rotation basis.

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