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Oracle R2R Functional Lead (Manager)

The Oracle R2R Functional Lead (Manager) provides strategic and operational oversight for the Record-to-Report lifecycle within Oracle Financials Cloud. This role is responsible for the integrity of the financial close process, subledger-to-GL accounting, and the stability of the EPM suite. As a post-production leader, the Lead ensures that L2/L3 support teams operate with high precision, minimizing close blockers and driving continuous process improvement.

Core Responsibilities:

• Lead end-to-end support across the Oracle R2R landscape, including General Ledger (GL), Cash Management, Fixed Assets, Lease Management, and Projects (Costing & Billing).
• Oversee the EPM ecosystem, specifically ARCS, FCCS, EDMCS, and Narrative Reporting, ensuring alignment between financial data and corporate reporting.
• Serve as the primary functional escalation point for critical (P1/P2) period-close issues and accounting discrepancies.

Operational Governance & Stability:

• Drive rigorous Root Cause Analysis (RCA) to eliminate recurring issues and enhance system reliability.
• Monitor and optimize critical integrations and batch jobs (FBDI/APIs/OIC), overseeing error handling and automated reprocessing protocols.
• Orchestrate Oracle Quarterly Update readiness, including comprehensive impact assessments and cross-functional regression testing.

Delivery Management & Reporting:

• Manage L2/L3 functional resource allocation, ensuring adherence to ITIL-based incident, problem, and change management standards.
• Establish and maintain high-fidelity Runbooks, SOPs, and Knowledge Articles.
• Deliver executive-level operational reporting, focusing on SLA compliance, backlog health, and trend analysis of recurring issues.

Technical Requirements:

• Experience:
  
  8+ years of Oracle Financials expertise with a specialized focus on R2R accounting flows and Subledger Accounting (SLA).
• Leadership:
  Proven track record leading Oracle Cloud Operate (AMS) teams in high-pressure, global environments.
• EPM Proficiency:
  Hands-on experience managing Oracle ARCS and FCCS within a production support framework.
• Systems Integration:
  Technical literacy in OIC, FBDI, and API-driven interfaces for financial data.

Preferred Qualifications:

• Advanced proficiency in OTBI and BI Publisher for financial reporting validation.
• Experience with Service Now or Jira in an ITIL-aligned service model.
• Expertise in close reporting reconciliation and financial data governance.

Performance Indicators (90-Day Success):

• Achievement of a stabilized R2R support environment with a measurable reduction in recurring close blockers.
• Formalization of structured governance protocols and a refined operational reporting cadence.
• Modernization and validation of the R2R technical runbook library.