Systems Engineer II

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Assist in design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases.
• Application administration of OSS applications supporting all Charter Divisions.
• Participate in full life‑cycle of systems engineering activities of high‑quality, scalable solutions.
• Contribute to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
• Review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Create detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services.
• Create work effort estimates for assigned tasks and support prioritization and release management.
• Develop core code modules, unit test tools and release notes for enhancements and bug fixes.
• Install, administer, configure and maintain OSS applications including operating systems and related software.
• Provide "on call" support to resolve OSS application issues after normal business hours.
• Use established change‑management processes, requiring operational procedures be performed with minimal customer impact (i.e., during established maintenance window).
• Work with database administrators to configure, tune and maintain databases in a variety of languages.
• Document systems configurations and upgrades.
• Design and implement change control policies and disaster recovery plans.
• Monitor and assist in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

• Ability to read, write, speak and understand English.
• In-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• In-depth ability to create detailed documentation to functionally understand new and existing applications.
• In-depth ability to follow and implement established change and control policies and procedures.
• In-depth ability to troubleshoot application problems and knowledge of development tools, application frameworks, and testing tools.
• Knowledge of OSS applications and software.
• Knowledge of lifecycle management and planning, monitoring and control of the systems engineering process.

Bachelor's degree in Computer Science or related field, or equivalent experience; may require industry‑standard certifications.

• Application Development experience in relevant areas – 3 years.
• Network OSS application experience – 2 years.
• System Administration experience – 2 years.
• Database support and development experience – 2 years.
• Experience in Enterprise Application Integration (EAI) – 2 years.

• Application Development experience in relevant areas – 5+ years.
• Network OSS application experience – 3+ years.
• System Administration experience – 3+ years.
• Database support and development experience – 3+ years.
• Experience in Enterprise Application Integration (EAI) – 3+ years.

Office Environment. "On call" support, on a rotation basis.