Epic Application Analyst; Op-Time​/Anesthesia

Position: Epic Application Analyst (Op-Time/Anesthesia)
General Notes The Epic Application Analyst (Op Time/Anesthesia) supports the implementation, maintenance, and optimization of Epic Op Time and Anesthesia applications across surgical and perioperative environments. This role partners closely with perioperative clinical staff, anesthesia providers, operational leaders, information technology teams, and vendors to support system optimization, workflow improvements, and high-quality application support.

Purpose
The Epic Application Analyst (Op Time/Anesthesia) serves as the subject matter expert and technical contact for Epic Op Time and Anesthesia application areas. This role designs, builds, configures, tests, supports, and maintains Epic applications while collaborating with perioperative clinical, operational, and technical stakeholders to deliver reliable, efficient, and optimized healthcare technology solutions.

Responsibilities
Application Implementation and Support

• Analyze perioperative clinical, business, and technical processes to develop effective system solutions
• Design, build, configure, test, and maintain Epic Op Time and Anesthesia applications supporting surgical and perioperative workflows
• Serve as the liaison between business operations, perioperative leadership, anesthesia providers, surgeons, information technology teams, system users, and vendors
• Manage application implementations, upgrades, optimization efforts, and enhancement projects
• Provide technical and application support to end users and IT staff while ensuring alignment with defined project objectives and operational priorities

Workflow Analysis and Optimization

• Conduct workflow analysis to identify opportunities for improvement across surgical and perioperative operations
• Design and implement Epic Op Time and Anesthesia application solutions that support departmental and organizational needs
• Collaborate with perioperative departments to prioritize development initiatives
• Recommend workflow improvements that enhance operational efficiency, provider satisfaction, and patient care

System Maintenance and Troubleshooting

• Maintain and support Epic Op Time and Anesthesia applications
• Perform debugging, testing, installation, and maintenance of application modules
• Troubleshoot application issues and coordinate timely resolution with operational and technical stakeholders
• Ensure all system changes follow established change management procedures

Documentation and Training

• Create and maintain documentation for assigned Epic Op Time and Anesthesia applications
• Develop, coordinate, and execute testing plans for supported applications
• Partner with IT educators to update training plans, educational materials, and documentation
• Maintain accurate technical documentation supporting application maintenance, upgrades, and optimization

Customer and Vendor Liaison

• Serve as liaison between Information Technology, Epic, vendors, clinical users, and operational stakeholders
• Participate in production support activities during implementations and upgrades
• Provide project management support as required
• Maintain productive relationships with vendors and business partners to support application performance and issue resolution

Marginal or Periodic Functions

• Assist with other Epic modules as operational needs require
• Provide backup support during peak workloads or staff shortages
• Participate in special projects and organizational initiatives
• Perform related duties as assigned

Knowledge, Skills, and Abilities

Technical Learning

• Quickly learns new technical skills, healthcare technologies, and Epic functionality
• Maintains current knowledge of Epic Op Time and Anesthesia features and enhancements
• Actively seeks ongoing training and professional development opportunities
• Applies newly acquired knowledge to improve application performance and user experience

Problem Solving

• Uses analytical thinking and sound judgment to resolve complex application issues
• Diagnoses system problems and identifies root causes
• Develops effective technical solutions that improve clinical and operational workflows
• Collaborates with cross-functional teams to address application and system challenges

Customer Focus

• Demonstrates commitment to meeting the needs of internal and external customers
• Provides responsive, high-quality support to perioperative clinical staff and operational users
• Anticipates user needs and proactively addresses concerns
• Promotes user satisfaction through effective application support and workflow optimization

Collaboration

• Works effectively with providers, anesthesia teams, surgeons, nursing staff, analysts, technical teams, vendors, and operational leaders
• Builds productive working relationships across departments
• Shares knowledge, best practices, and technical expertise
• Participates actively in team meetings, projects, and organizational initiatives

Attention to Detail

• Reviews application configurations and documentation for accuracy and completeness
• Maintains high standards for system quality and reliability
• Ensures configuration changes follow established standards…