Salesforce Operations Specialist

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United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff. Join us on our journey to transform lives as we raise the bar for patient service and outcomes!

Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential!

We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering:

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• 401K plan match
• Life insurance (100% company paid)
• PTO and paid holidays
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.

Location: Remote

Summary:

The Salesforce Operations Specialist will be responsible for the administration, optimization, and ongoing support of the Salesforce platform s role will ensure data integrity, generate actionable insights through data analysis and reporting, and support cross-departmental workflows. The ideal candidate will blend technical expertise with process-oriented thinking to enhance user experience, streamline operations, and drive organizational efficiency through Salesforce.

Responsibilities:

Salesforce Administration

• User management: create roles, profiles, permission sets
• System configuration: objects, fields, layouts, validation rules, automations (flows/process builder)
• Data imports/exports and deduplication
• Security settings, sandbox management
• Troubleshoot user issues and provide user support
• Integrate apps and manage platform updates

Salesforce Reporting/Analyst

• Build standard and custom reports and dashboards
• Monitor business KPIs and performance metrics
• Partner with business units to deliver insights
• Ensure data accuracy and integrity in reporting
• Translate business questions into data-driven answers

Salesforce Operations Support

• Support sales/marketing/customer service teams with process setup and tools in Salesforce
• Run and distribute regular reports or dashboards
• Manage user requests and assist with light configuration
• Support forecasting, pipeline management, and territory planning
• Help enforce data governance and process consistency
• Liaise between business teams and technical admins/developers
• Demonstrate and promote a work culture committed to UVVC’s Core Values:
  Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other related duties as assigned.

Qualifications:

• Salesforce Admin certification preferred
• Working knowledge of Salesforce platform configuration and automations
• Familiarity with Salesforce security model
• Strong analytical and Excel skills
• Deep understanding of Salesforce reporting features
• Able to use tools such as CRM Analytics (formerly Einstein), Tableau, Power BI
• Cross-functional…