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Product Support Engineer, AI Security

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Proofpoint
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Network Security
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Staff Product Support Engineer, AI Security

Proofpoint is seeking an experienced Product Support Engineer to provide technical support for customers using our AI Security solutions in Austin, Texas. In this role, you will manage customer tickets via various channels and resolve technical issues related to software and networking.

The ideal candidate will have over 10 years of experience in technical support and a strong knowledge of network security. Expect a collaborative and flexible work environment with competitive compensation and comprehensive benefits.

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