Account Manager

Location:

Austin, Texas | Job Type: Contract | Compensation: $38.75–$43.75 per hour

We are seeking a Senior Digital Experience Strategist to lead digital-first initiatives across owned channels, including web, mobile, and email. In this role, you will act as a strategic thought partner to marketing leaders, translating business objectives into measurable digital solutions and high‑impact briefs.

You will partner with Creative, UX, and Technology teams to guide projects from discovery through optimization, ensuring all work is data-driven and user-centric. If you excel at navigating complex stakeholder needs and providing experience-informed feedback to drive performance, we want you to join our team.

• Lead and manage digital-first marketing and experience initiatives across primarily owned channels (web, mobile, email marketing, content platforms, content hubs, personalization, performance).
• Act as a strategic thought partner to marketing leaders, helping shape problems, define success, and identify the right digital solutions.
• Translate business objectives into clear briefs and measurable outcomes.
• Partner closely with Account Planning, Creative, UX, Research, Technology, and Program Management to deliver a unified, experience-led point of view.
• Guide work through discovery, concepting, design, build, and optimization, ensuring work aligns with strategy and user needs.
• Provide clear, actionable, experience-informed feedback that strengthens outcomes.
• Use data, performance metrics, and insight to evaluate success, inform recommendations, and continuously evolve work.
• Facilitate prioritization and trade‑off discussions, balancing speed, quality, risk, and impact.
• Manage expectations across stakeholders, identify risks early, and confidently recommend pivots or alternative approaches when needed.
• Communicate complex digital concepts clearly and persuasively to both technical and non-technical audiences.

• 3–8 years of experience in account leadership, account strategy, or client partnership roles within a digital, creative, or integrated agency.
• Robust understanding of digital experience delivery, including UX, content systems, platforms, performance measurement, and email marketing operations.
• Comfort working in cross‑functional, agile environments with designers, strategists, technologists, and analysts.
• User‑centered mindset with a robust appreciation for experience design and customer journeys.
• Ability to connect strategy, creative, and technology into cohesive recommendations.
• Confident presenter and communicator with a clear, persuasive writing style.
• High emotional intelligence and situational awareness – you know how to read the room and adjust.
• Robust organizational skills and attention to detail in fast‑moving environments.
• Curiosity‑driven problem solving and a passion for continuous learning and digital upskilling.
• A proven track record delivering medium to large‑scale digital initiatives and getting them over the finish line.
• Experience in highly regulated industries (financial services, healthcare, etc.) is a plus.
• Prior digital marketing experience is required.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a Randstad Digital Company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation, please contact

Offer based on education, experience, location, specific job duties, certifications, etc. Cella by Randstad Digital provides a comprehensive benefits package including medical, prescription, dental, vision, AD&D, life insurance, short‑term disability, and a 401(k) plan (subject to eligibility). This posting is open for thirty days.