Quote-to-Cash Systems Lead Austin TX

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, helping 25 million employees across 6,000+ companies create a better world of work. We empower companies to transform employee engagement, drive performance, and develop high-performing teams.

This is an architect-and-builder role focused on the Quote-to-Cash (Q2C) systems. You will design the technical solution, build the most complex parts, and partner with Deal Desk, Finance, Pricing & Packaging, and Legal to ensure what we build meets business needs. You will be the lead technical point of accountability for Q2C systems across Salesforce, Deal Hub CPQ, Docu Sign CLM, and integrations with downstream systems.

If you’re motivated by owning a meaningful, high-impact domain end to end—and by building robust solutions that empower customer-facing teams to operate smoothly and successfully—this is an opportunity to make a foundational positive impact.

Please note, you must be legally authorized to work in the United States for the duration of employment to work at Culture Amp.

• Own Q2C solutions end to end. Design the technical solution and integration patterns across Salesforce, Deal Hub CPQ, Docu Sign CLM, and collaborate with downstream systems like Net Suite and the data warehouse.
• Lead hands-on implementation of the most complex Q2C work streams; contribute directly in design, Apex, Flow, or configuration.
• Be the primary technical partner for Deal Desk, Finance, P&P, and Legal—translate business problems into scalable system designs and reliable delivery commitments.
• Drive the Q2C roadmap with stakeholders, define problems, create detailed plans, and deliver through to post-launch success across multi-quarter programs.
• Identify and remediate technical debt in Q2C transformations and enforce design standards to prevent new debt.
• Maintain and scale integrations with downstream teams; serve as the GTM Systems voice in cross-team architecture conversations.
• Produce clear documentation—data flows, solution designs, runbooks, and how-to guides for operability by the broader team.
• Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role in a fast-paced enterprise SaaS environment with subscription revenue.
• Deep, hands-on expertise across the Quote-to-Cash lifecycle, including Deal Desk, Finance, P&P, and Legal requirements.
• Strong ownership mindset with a track record of architecture and execution on complex CPQ, CLM, and billing programs—designing solutions, building high-complexity components, and delivering outcomes.
• Hands-on experience with Salesforce development.
• Direct experience implementing or operating Deal Hub CPQ and Docu Sign CLM (or comparable tools) in a subscription-management context.
• Ability to balance speed with long-term scalability and maintain design integrity under pressure.
• Excellent communication skills to explain technical solutions and trade-offs to non-technical colleagues and earn trust as a thought partner.
• Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with progress toward additional advanced certifications (e.g., Salesforce Application Architect, CPQ Specialist).

• Direct experience implementing Deal Hub CPQ end-to-end.
• Experience with Docu Sign CLM advanced features (workflows, generation, negotiation).
• Salesforce Application Architect or System Architect certifications, or CPQ Specialist.
• Experience with Net Suite billing integration patterns.
• Experience designing ARR/subscription analytics models in data warehouses (Snowflake, Big Query, etc.).
• Previous work in Deal Desk, Sales Operations, or Finance Operations to understand user needs beyond the system.

For this role, the base salary range is listed below. In addition to base salary, compensation includes equity and benefits. For sales roles, compensation may include commissions. The actual base salary varies based on market, skills, and experience and is determined during…