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Hybrid Associate CSM – Legal Tech SaaS

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SurePoint Finance Enterprise
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    SaaS Sales
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

SurePoint Technologies in Austin, TX is seeking an Associate Customer Success Manager to build strong relationships, guide customers to successful adoption of our cloud-based legal tech solutions, and deliver measurable value. Hybrid work arrangement in a fast-paced SaaS environment.

You will onboard customers, capture feedback, and partner with Account Managers to reduce churn while leveraging AI-driven insights to optimize outcomes and adoption across the customer base.

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Position Requirements
10+ Years work experience
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