Salesforce Administrator

The Salesforce Administrator will support multiple Salesforce instances and ensure accurate, efficient data management across the organization. This role requires strong foundational Salesforce knowledge, hands-on backend administration experience, and the ability to collaborate effectively with technical and business teams. Candidates must be able to follow established processes while proactively anticipating user needs and identifying opportunities for improvement.

• Manage day-to-day Salesforce administration across multiple orgs, including user setup, permission sets, profiles, and data governance tasks.
• Perform data loads, data augmentation, and troubleshooting using Salesforce tools and error messaging.
• Maintain data accuracy through proper filtering, sorting, and validation techniques in Excel.
• Collaborate closely with cross-functional technical teams to support operational workflows and resolve user issues.
• Identify potential user needs, anticipate follow-up questions, and provide clear, proactive communication.

• Minimum 2 years of Salesforce Administration experience
• Hands-on backend administration, including:
• User setup & administration
• Permission sets & profiles
• Familiarity with Salesforce error messaging and troubleshooting

• Proficiency with formulas such as VLOOKUP and XLOOKUP
• Ability to build and interpret pivot tables
• Strong understanding of filtering, sorting, and Excel mechanics to prevent data misalignment

• Experience with Service Now ticketing
• Familiarity with tools such as:
• Zoom Info

• Ability to follow instructions while applying critical thinking and creativity
• Strong collaboration and communication skills
• Positive, proactive, and solutions-oriented mindset
• Demonstrated ability to add value within a team environment
• Strong anticipation skills — able to foresee user needs and potential issues
• Comfortable working across departments and partnering with technical teams