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IT Services Lead: User Support & Campus Collaboration

Job in Austin, Travis County, Texas, 78716, USA
Listing for: University of Texas
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager, IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

The University of Texas at Austin’s College of Natural Sciences seeks an IT Manager for User Support Services to lead a team of desktop specialists and student technicians. You will drive service quality, coordinate with campus IT groups, and align IT support with college goals while ensuring security and compliant operations.

The role requires a Bachelor’s degree, 3+ years IT support with leadership, and experience with macOS/Windows, Service Now, Jira, Jamf, SCCM, and ITIL.

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