Information Technology BA II
Listed on 2026-07-16
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IT/Tech
IT Business Analyst
Career Opportunities:
Information Technology BA II (18428)
Posting – Posted –
Health & Human Services Comm –
TIERS Elgblty Apps Staff –
Computer and Mathematical – Additional Shifts available (1) – c. $5000 - $6999 per month
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Information Technology BA II
Job Title: Information Technology BA II
Agency: Health & Human Services Comm
Department: TIERS Elgblty Apps Staff
Posting Number: 18428
Closing Date: 07/31/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,098.66-$8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift: Days (First)
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 1609 CENTRE CREEK
Other Locations: None
MOS Codes: ,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB
10,CYB
11,ISM IT,Z Prefix
Brief
Job Description:
This position is open to U.S. Citizens and permanent residents.
Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.
This position participates in highly complex (senior‑level) Information Technology (IT) business requirements and related activities throughout the Business Automation and Social Services Applications (SSA) divisional areas of responsibility. Provides analysis and guidance to other agency areas regarding interpreting policies and procedures within the arena of eligibility‑system functionality. Analyzes HHSC assistance program policies and procedures to determine their impact on SSA automated systems (TIERS, SSP, EST, and other related systems) and system functional areas and meets with HHSC business areas and external customers to define system‑related business requirements.
Serves as a senior analyst in developing and implementing eligibility programs’ business rules, business requirements, and technical specifications of changes or additions to current or future technologies. Other responsibilities include developing, implementing, and maintaining quality assurance processes, best practices, and standards, monitoring internal operations and vendor performance measures, and reporting deficiencies to the Business Requirements manager. Assists in developing and implementing continuous process improvement initiatives.
Analyzes performance data to identify trends and areas for improvement initiatives and reports the results and recommendations to the Business Requirements Manager and Business Automation Director. Performs root cause analysis and the development of appropriate corrective action plans for IT systems and processes. Duties include providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews. Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provide comments and suggestions to document owners.
Serves as the lead in producing documentation and expertise in response to internal and external audit requests as required. Prepares and presents complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management. Other responsibilities include providing production support and technical assistance to users of SSA eligibility systems.
Essential Job Functions (EJFs):
Serves as senior analyst for Business Requirements unit daily operations with primary emphasis on facilitating the service‑request lifecycle (through…
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