Head of HPS IT Solutions & Technology Delivery

Head of HPS IT Solutions & Technology Delivery

Location: Austin, TX, US

Functional Area: Information Technology (ITM)
Career Stream: IT Infrastructure (INFR)
Role: Senior Director (SDR)
Job Title: Senior Director, IT Applications & Infrastructure Services
Job Code: SDR-ITM-INFR
Job Level: Band
14
Direct/Indirect Indicator: Indirect

The Head of Hardware Platform Solutions (HPS) IT Solutions & Technology Delivery’s role is to provide senior, visionary IT leadership operating at the intersection of an advanced engineering technology director and a highly strategic IT Business Partner. The central objective of this role is to design, plan, monitor, and improve specialized IT capabilities tailored specifically to the high-performance engineering organization. Rather than acting reactively or being dragged along by development timelines, this leader ensures the HPS IT function remains "in front"—setting the technical vision, anticipating shifts in the networking and storage industries, and introducing cutting‑edge, value‑added capabilities.

• Participate in strategic and operational governance processes of the HPS business as a member of the senior IT management team, reporting directly to the CIO.
• Act as the forward‑looking visionary for HPS' IT needs, anticipating disruptive changes in the networking, storage, and software industries to capture competitive advantages ahead of business demand.
• Lead strategic and operational planning to embed value‑added technical capabilities across global Design Centers, ensuring infrastructure plans are proactively established to prevent engineering bottlenecks.
• Partner closely with the global IT Business Partnership and Project Management teams to co‑develop frameworks that successfully qualify, prioritize, and ingest new business initiatives into the pipeline.
• Formulate and execute a progressive endpoint technology framework that bridges corporate compliance with fluid developer productivity across Windows and native Linux platforms.
• Establish foundational, next‑generation network architecture models for highly complex Research & Development Labs (RDL), securing segmented customer networks and remote access pathways.
• Architect the IT enablement and governance strategy for applied AI engineering initiatives, pioneering secure cloud environments and automated compliance sandboxes.
• Develop and maintain the organizational structure of the dedicated 20–30 member HPS IT support team, overseeing headcount allocations, career development, and operational maturity.

• Partner with business unit leaders, principal engineering architects, and development leads to translate complex software and hardware workflows into technical infrastructure requirements.
• Collaborate with the global Enterprise Applications team to align, optimize, and steer the engineering technology portfolio, including SaaS application suites, modern Dev Ops tool chains, and the ongoing Salesforce CRM product‑company transformation roadmap.
• Review and approve specialized software and infrastructure acquisitions, ensuring new storage and networking technologies are thoroughly vetted for high‑throughput engineering scales.
• Evaluate and deploy advanced platform capabilities—such as automated, cloud‑hosted developer VMs, sandbox architectures, and integrated developer environments (IDEs).
• Oversee facility build‑outs, greenfield network expansions, and specialized lab engineering provisions across distributed technical hubs.

• Direct and lead a global, multi‑disciplinary team of 20–30 IT professionals and engineering specialists, fostering an agile, forward‑thinking, and high‑performance team culture.
• Ensure responsiveness and…