CAPPS Financials Accounts Receivable Analyst

Benefits

• Competitive salary

Hybrid in Austin, TX

Senior Level (15 or more years of experience)

The Senior Systems Analyst provides highly advanced functional configuration, technical support, and consultative services for a statewide Enterprise Resource Planning (ERP) platform (People Soft FSCM version 9.2). This role serves as the primary subject matter expert for the Accounts Receivable (AR) and Cash Receipts (CR) modules, overseeing customer master data, payment processing, aging and collections, write‑offs, and integrations with Accounts Payable, Purchasing, Asset Management, and Project Costing modules.

Operating with high independence, the analyst manages batch scheduling, system upgrades, and cross‑functional support across state agencies.

• Serve as the primary functional subject matter expert for the Accounts Receivable (AR) and Cash Receipts (CR) modules, driving production support, configuration, maintenance, and issue resolution.
• Manage end‑to‑end AR configurations, including Business Unit setup, Customer Master Data, payment methods/terms, entry types/reasons, distribution codes, accounting rules, and Chart Field defaults.
• Establish aging IDs, collection rules, item groups/types, write‑offs, adjustments, and receivable update/posting options.
• Administer Cash Receipts (CR) definitions, fee codes, reference types, fee codes maintenance, and receipt processing workflows.
• Lead the functional design phase by creating and reviewing Functional Design Documents (FDDs) and executing system changes utilizing event mapping, page and field configurators, drop zones, and page composer.

• Utilize People Soft technical and reporting tools, including Application Designer (records, fields, pages, components), SQR, SQL queries, BI Publisher, and SAP Business Objects, to support functional operations.
• Monitor, track, and tune AR batch jobs to proactively manage schedules, identify processing failures, configure dependencies, and optimize runtime performance.
• Navigate and manage system tools including People Soft Update Manager (PUM), Change Assistant, Fluid UI, and Elasticsearch.

• Provide Level 2 Service Desk support, managing complex ticketing, advanced troubleshooting, and configurations in coordination with Tier 3 managed services.
• Partner across a large network of state agencies to gather requirements, document enhancements, and synchronize ticketing platforms (Service Now, BOSSDesk).
• Support tight integrations between AR/CR and other core modules, including Accounts Payable, Purchasing, Asset Management, and Project Costing.
• Deliver technical cross‑training to junior analysts and comprehensive functional training to agency personnel.
• Plan, schedule, and execute fiscal year‑end reconciliations, verifications, and system configurations.

• Ensure all digital assets, web layouts, and content comply with WCAG 2.1 accessibility standards.
• Align operational support with ITIL frameworks, actively participating in disaster recovery plans, Major Incident Management (MIM) protocols for P1/P2 incidents, and annual SOC‑1 attestation audits.

• 15 or more years of experience performing functional configuration changes within an enterprise ERP environment.
• 12 or more years of experience aligning with state government policies, administrative guidelines, and working directly with the Accounts Receivable/Billing module of People Soft FSCM version 9.2.
• 12 or more years of hands‑on experience utilizing People Soft developer and reporting tools, including Application Designer, Integration Broker, SQL/SQR, BI Publisher, and SAP Business Objects.
• 10 or more years of experience managing, monitoring, and troubleshooting scheduled batch jobs within automated workload management tools.
• 10 or more years of experience applying security best practices, NIST standards, and multi‑tenancy configurations within an enterprise ERP instance.
• 10 or more years of public sector…