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Technical Support Engineer - SaaS & E‑commerce
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-18
Listing for:
Applied Labs
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Swap is seeking a reliable Support Specialist who enjoys problem‑solving and delivering great customer experiences. You’ll handle technical questions from merchants, investigate issues across our platform, and help ensure fast, accurate resolutions.
This role blends customer support with light technical investigation: troubleshooting, education, and translating between merchants and product/engineering teams.
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