OAAA Systems Analyst V

Job Title

Systems Analyst V

Health & Human Services Commission (HHSC)

Area Agencies Aging (OAAA)

Austin, TX (701 W 51ST ST)

Posting Number: 18910 | Closing Date: 07/27/2026 | Shift: Day | Telework Eligible | Travel up to 10%

$5,797.66 - $7,652.91 per month

Under the supervision of the Data and Reporting Manager, the Systems Analyst V performs highly advanced (senior level) systems analysis, including planning, designing, configuring, automating, and deploying new or enhanced systems for the Office of Area Agencies on Aging (OAAA). The role involves analyzing requirements, automating manual processes, providing technical guidance, data analysis, and ensuring ongoing optimization of systems. This position leads projects with multiple work streams across multiple programs to ensure project success during the development, planning, and implementation stages.

It includes leading, coordinating and conducting User Acceptance Testing to ensure critical system requirements are met. The analyst evaluates and implements data management tools, develops and maintains technical documentation, prepares flowcharts, diagrams, and reports to guide analysis and decision-making, and consults with agency leadership on technology strategies and emerging applications, recommending system modifications or policy updates to improve business processes.

The position works under minimal supervision, with extensive latitude for initiative, independent judgment and may oversee the work of other staff.

• (35%) Project Management and Coordination: Leads, plans, organizes, coordinates, and monitors projects and IT initiatives from initiation through completion, ensuring deliverables, timelines, risks, and stakeholder expectations are effectively managed. Maintains organized project documentation, process improvement records, meeting records, action items, and project artifacts. Determines the scope, purpose, timeline and expected outcomes of assignments. Acts as a liaison to HHSC IT to ensure resources are aligned with department priorities.
  
  Facilitates collaboration and communication across operational teams, leadership, policy staff, vendors, and other stakeholders. Identifies potential project risks and designs strategies to mitigate or avoid them. Represents OAAA at meetings with vendors, work groups, conferences, or other events.
• (25%) Systems Support: Supports the implementation of a cloud-based Software as a Service (SaaS) solution and assumes responsibility for ongoing system maintenance in coordination with HHSC IT, OAAA subject matter experts, the SaaS vendor, and other programs involved. Develops functional design specifications to meet requirements and solve complex operational problems. Leads User Acceptance Testing efforts, including generating test data, writing test scripts, executing test sequences, and diagnosing errors.
  
  Applies current software development and testing methodologies to ensure quality, security, and maintainability of applications. Provides oversight of SaaS solutions to ensure they serve and/or improve business processes and that the design and implementation comply with HHSC and state IT standards.
• (20%) Data & Reporting: Oversees the development and implementation of databases, data collection systems, and other strategies to optimize statistical efficiency and quality. Ensures data integrity by identifying, establishing, and updating data quality metrics, and recommends and implements improvements to data quality to meet state and federal reporting requirements. Compiles, queries, and loads data using SQL or SAS and other query languages into databases from a variety of source formats to support complex analyses.
  
  Collaborates with leadership to review data, identify trends, and highlight areas for improvement. Analyzes and reports on data to guide decision-making and evaluate project outcomes. Coordinates with subject matter experts to ensure accuracy of reporting tools, workflows, and reporting procedures. Maintains security protocols for sensitive or confidential data.
• (15%) Technical Assistance: Provides…