Senior Site Reliability Engineer; FedRAMP - ThousandEyes

Fedramp Site Reliability Engineer

As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

This role follows a hybrid work model, with in-office attendance expected once a week.

• Join forces with the software engineers to ensure that the Thousand Eyes platform's Federal region infrastructure and services are designed and optimized for availability, latency, and performance.
• Design, implementation, and management of FedRAMP-compliant infrastructure and systems.
• Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls.
• Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls.
• Design and implement dynamic infrastructure solutions to run our platform's infrastructure as we grow and continue scaling (think multi-region scale).
• Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems.
• Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems.
• Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure.
• Participate in and contribute to improving our 24x7 incident response and on-call rotation.
• Capacity planning for the infrastructure and platform and help teams prepare for growth.

• Experience building and/or operating FedRAMP environments and understanding the FedRAMP framework, its controls, and compliance requirements.
• Ability to write high-quality code in Python, Go, or equivalent languages.
• Experience with Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.
• Knowledge of cloud providers, ideally AWS.
• Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes.

• Good communication and documentation skills.
• Solid sense of ownership, drive, and enthusiastic attention to detail.
• Ability to build and implement scalable and well-tested solutions.
• Experience identifying and analyzing cyber security risks.
• Familiarity with security standard processes, vulnerability management, and incident response processes.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.