Technical Infrastructure Program Manager, GCID-FD; AWS

Technical Infrastructure Program Manager, GCID-FD

Job :  | Amazon Data Services, Inc.

Final date to receive applications:
Jul 17, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

We are seeking a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD‑TIPM) to help develop and scale one of the world's largest and most complex networks. The FD‑TIPM will manage highly technical, cost‑efficient, and fast‑paced communication construction project schedules to keep pace with and enable AWS Network growth. This program will oversee design reviews across our rapidly expanding global data center portfolio, with anticipated growth of 33% year over year.

As a FD‑TIPM, you will train and educate internal stakeholders and external contractors and partners, drive Kaizen process improvements, change management, and communication plans.

• Drive the implementation of large‑scale fiber deployments on a global scale.
• Collaborate with stakeholder teams to gather fiber deployment requirements.
• Develop and maintain process documentation.
• Program manage the pre‑terminated fiber cable process from intake, engineering, business development, material acquisition, deployment, and closeout.
• Provide deployment support for projects, augmenting the local region TIPM across the globe.
• Create and maintain performance dashboards and KPIs to measure program effectiveness.
• Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics.
• Drive process improvements through data analysis and stakeholder feedback.
• Lead regular executive updates and cross‑functional team communications.
• Manage program budget and resource allocation across global regions.
• Travel 60–75% of the time.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value diverse experiences and encourage candidates with alternative backgrounds to apply. We strive for flexibility and work‑life harmony, fostering an inclusive culture that empowers us to be proud of our differences. Mentorship, career growth, and continuous learning are integral to our environment.

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (e.g., network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.

• Bachelor's degree in Engineering, Construction Management or equivalent experience.
• 5+ years of experience in technical program management.
• 3+ years of experience with data center or telecommunications infrastructure.
• Strong understanding of fiber optic infrastructure design and construction.
• Strong understanding of pre‑terminated fiber technology and installation in an outside plant environment.
• Knowledge of civil design of telecommunications infrastructure.
• Experience managing cross‑functional and geographically distributed teams.
• Experience managing vendor relationships.
• Demonstrated ability to develop and track technical program KPIs.
• Excellence in stakeholder management and executive communication.
• Experience working across multiple global regions and time zones.
• PMP certification.
• Experience with data center site design review, drafting, or consulting.
• Proficiency in Salesforce, GIS platforms, and data visualization tools.
• Deep knowledge of civil and telecom design requirements for data centers.
• Experience creating and maintaining performance dashboards using…