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E-Health Software Support Specialist — Hybrid
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-19
Listing for:
CompuGroup Medical SE & Co. KGaA
Full Time, Part Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Compu Group Medical SE & Co. KGaA in Austin, TX is seeking a Software Support Specialist I to provide frontline support for the eMDs software suite, guiding healthcare professionals through system functionality and resolving questions.
You will document cases in CRM, use SQL tools to troubleshoot, create knowledge base articles, and maintain timely responses within SLA. This onsite role requires at least one year of customer service experience and availability 7 AM–7 PM Central Time, Monday
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