Cloud Operations Manager; M2 – NA Sovereign Operations; NASOVOPS

Job Description

Join Oracle’s NA Sovereign Operations (NASOVOPS) as a Cloud Operations Manager (M2). In this front‑line management role, you will lead a small team responsible for the support, monitoring, maintenance, and optimization of production cloud services and technologies. You will play a key role in the delivery and reliability of Oracle’s government cloud, focusing on continuous operations and process improvement. This position requires strong operational acumen, commitment to security and compliance, and a focus on developing talent in alignment with Oracle Cloud Infrastructure (OCI) values.

• Lead and develop a small team responsible for 24x7 support, maintenance, troubleshooting, and continuous improvement of production cloud services.
• Oversee operational planning, incident response, documentation, and ensure high service availability within your feature area.
• Own the delivery and performance of a specific cloud service component, meeting corporate and compliance standards.
• Implement and advocate for operational changes, aligning your team with evolving business needs.
• Optimize team resources and manage budgets for efficient, cost‑effective operations.
• Set clear, measurable goals for team members, monitor progress, and provide feedback.
• Collaborate with internal teams and senior managers to resolve issues and communicate status.
• Demonstrate Oracle’s values through inclusive leadership and a focus on professional growth.

• U.S. Citizenship and an active TS/SCI or TS/SCI w/FSP Security Clearance.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field (or equivalent relevant experience).
• Typically 0–2 years of people management or technical lead experience, and 4+ years of technical operations or software engineering in a cloud or large‑scale production environment.
• Strong foundation in Linux administration, scripting, cloud deployment, and troubleshooting distributed systems.
• Experience with change management, incident handling, and supporting high‑availability cloud environments.
• Knowledge of network architecture, server administration, and cloud compliance standards (FedRAMP, DISA).
• Excellent communication, analytical, and interpersonal skills.

Disclaimer: Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

US:
Hiring Range in USD from: $112,800 – $264,100 per year. May be eligible for bonus, equity, and compensation deferral.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short‑term disability and long‑term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off:
  Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
  
  Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M2

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