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Service Desk Lead: Elevate IT Support & Team Excellence
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Lead in Austin, Texas to oversee service desk operations and ensure high-quality end-user support. This role involves leading a team of support specialists and acting as the primary escalation point for complex incidents.
The ideal candidate has a strong background in IT support, leadership experience, and a Bachelor's degree in a related field. Compensation ranges from $67,900 to $180,000 depending on experience and other factors.
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