Principal Data Center Operations Program Manager - BYOH

Program Manager (IC4) - Bring Your Own Hardware (BYOH) Data Center Operations

Oracle Cloud Infrastructure (OCI) is seeking an experienced Program Manager (IC4) to lead operational execution and technical readiness for Bring Your Own Hardware (BYOH) deployments across Oracle's rapidly expanding global data center footprint.

This role serves as the operational owner responsible for ensuring customer- and partner-owned hardware is successfully integrated into Oracle data centers and strategic colocation environments. You will coordinate cross-functional teams spanning supply chain, logistics, deployment engineering, networking, facilities, security, capacity planning, and cloud operations to ensure hardware arrives on time, installs correctly, passes validation, and enters production without operational disruption.

This role requires exceptional technical judgment, program management, operational rigor, and the ability to proactively identify and mitigate risks throughout the deployment lifecycle. Success is measured by delivering predictable, scalable, and repeatable hardware onboarding processes that enable OCI's continued infrastructure growth.

BYOH Program Execution

Own end-to-end operational readiness for customer-owned and partner-owned hardware deployments into OCI data centers and colocation facilities.

Coordinate the complete lifecycle from forecasting and capacity planning through logistics, receiving, rack integration, validation, production readiness, and operational handoff.

Develop repeatable deployment playbooks and standardized onboarding processes for BYOH programs.

Ensure all hardware deployments meet Oracle operational, security, compliance, and engineering standards.

Drive successful execution across multiple concurrent global deployment programs.

Cross-Functional Program Leadership

Serve as the primary operational interface between Data Center Operations, Supply Chain, Capacity Planning, Network Engineering, Hardware Engineering, Security, Facilities, and external partners.

Coordinate deployment schedules across global regions while balancing infrastructure capacity and operational priorities.

Lead technical readiness reviews and deployment go/no-go decisions.

Drive issue resolution across organizational boundaries without direct management authority.

Build strong relationships with strategic hardware vendors, colocation providers, and infrastructure partners.

Data Center Readiness

Validate rack capacity, power availability, cooling requirements, network connectivity, and physical infrastructure readiness prior to deployment.

Ensure compliance with rack density, power consumption, airflow, and thermal design standards.

Coordinate installation sequencing to minimize operational disruption.

Verify hardware acceptance testing, burn-in procedures, and operational validation prior to production handoff.

Support deployments across Oracle-owned facilities, colocation sites, and strategic partner data centers.

Operational Excellence

Identify operational risks before they impact deployment schedules.

Develop metrics, dashboards, and reporting to monitor deployment health, execution timelines, and operational readiness.

Continuously improve deployment processes through automation, standardization, and lessons learned.

Build operational documentation, runbooks, and best practices supporting global scale.

Drive post-deployment reviews to improve future execution.

Hardware Lifecycle Management

Coordinate receiving, inventory validation, asset tracking, installation, upgrades, repairs, and decommissioning activities.

Partner with logistics teams to manage inbound shipments and hardware staging.

Support remote hands operations for hardware replacement, firmware updates, diagnostics, and break/fix activities.

Ensure accurate hardware inventory and configuration management throughout the deployment lifecycle.

Infrastructure Risk Management

Identify deployment risks related to capacity, supply chain constraints, facility readiness, power availability, networking, and hardware compatibility.

Develop mitigation plans for schedule risks, hardware shortages, infrastructure dependencies, and operational…