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Helpdesk Team Lead – Customer-Driven IT Support

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SquareDomain
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Square Domain is seeking a full-time Support Team Lead in Austin, Texas. This role involves managing a team of Support Technicians, overseeing customer support operations, and ensuring quick and effective issue resolution for over 300 clients.

The ideal candidate will have extensive experience in technical support, a strong customer service commitment, and excellent leadership skills. Familiarity with remote desktop support technology and networking is essential as you guide your team to achieve high standards of quality in service delivery.

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