NetSuite Business Analyst

Responsibilities

• Act as the main point of contact between Finance, Operations, IT, and external Net Suite partners to understand business needs and turn them into practical, scalable Net Suite solutions.
• Own day‑to‑day administration of the Net Suite ERP system, including user roles and permissions, workflows, saved searches, dashboards, forms, reports, and overall configuration.
• Drive Net Suite functional improvements and enhancements across key areas such as Financials, Procurement, Inventory, Order Management, CRM, and Advanced Projects.
• Work with stakeholders to review current processes, spot gaps, and recommend automation, standardization, and other operational improvements.
• Configure and test Net Suite changes—such as customizations, workflows, scripts, and third‑party integrations—alongside developers and implementation consultants.
• Take responsibility for requirements gathering and translating them into clear deliverables, including process maps, user stories, and functional documentation.
• Support ERP initiatives from discovery through design, configuration, testing, deployment, training, and post‑go‑live support.
• Troubleshoot everyday Net Suite issues and user requests, including system errors and data integrity concerns.
• Coordinate UAT, regression testing, and change management for upgrades, releases, and system updates.
• Build and maintain KPIs, dashboards, saved searches, and reporting tools that improve visibility and support business decision‑making.
• Provide training and ongoing support to end users to ensure strong adoption and consistent use across departments.
• Partner with Finance and Accounting on month‑end processes, audit needs, compliance requirements, and ERP‑driven reporting.
• Evaluate new Net Suite features, process opportunities, and recommend modules or enhancements that support growth and scalability.
• Support integrations between Net Suite and external systems such as payroll, banking, CRM, eCommerce, procurement, and reporting platforms.
• Maintain clear documentation for system setup, business processes, workflows, and support procedures.
• Assist with data migration efforts, including data cleansing, validation, and master data governance.
• Coordinate with external implementation partners, consultants, and vendors to deliver ERP projects on time and within scope.
• Stay up to date on Net Suite release notes, new functionality, and best practices, and use that knowledge to proactively recommend improvements.
• Act as project manager and liaison between stakeholders for Net Suite migrations for additional acquisitions.

• Bachelor's degree in Finance/Accounting, Computer Science, MIS, or other related field.
• 3+ years of ERP/Net Suite administration experience.
• Strong knowledge of Net Suite workflows, configuration, and reporting.
• Experience supporting finance/accounting functions (GL, AP/AR, etc.).
• Analytical mindset with strong problem‑solving skills.
• Ability to communicate effectively with technical and non‑technical teams.
• Net Suite certifications preferred.