More jobs:
Enterprise Platform Support Manager
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-20
Listing for:
Arrivelogistics
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager
Job Description & How to Apply Below
Arrive Logistics seeks a Platform Support Manager to lead the Enterprise IT Platform Support Team, resolving frontline issues for internal and external customers using the ARRIVEnow platform. You’ll mentor staff, triage escalations, and own incident communication while aligning with Product and Development teams.
You will drive KPI metrics, optimize workflows, and build strong relationships with stakeholders to improve service levels and incident response across the Arrive ecosystem.
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