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API Support Engineer — Incident Response

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Limelight Health
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: API Support Engineer — Real-Time Incident Response

Wise is seeking an experienced Technical Support Engineer to troubleshoot and resolve issues affecting our enterprise API customers. You will develop deep knowledge of Wise APIs and SWIFT products, test REST APIs, and analyze logs and databases to pinpoint root causes.

You will coordinate incident responses with global engineering and commercial teams, share insights to improve the platform, and collaborate with worldwide teams to ensure seamless integration for Wise Platform partners.

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